[Remote] IT Senior Program Manager

Note: The job is a remote job and is open to candidates in USA. NTT DATA is a leader in IT and business services, seeking an IT Senior Program Manager to enhance customer experience for global Healthcare Devices/Life Sciences clients. The role involves leading large-scale customer-driven solutions, collaborating with cross-functional teams, and managing program risks to ensure successful delivery.ResponsibilitiesPartner with business stakeholders, cross-functional teams - Manufacturing, Distribution, Finance, IT infrastructure across geographies to integrate multiple systems to create robust supply chain operationsDefine application program scope, goals and deliverables; incorporate input from cross-functional team members and communicate to senior stakeholdersCreate, maintain, and drive schedule by monitoring progress, coordinating activities, and resolving problems. Implement, manage, and communicate program changesActively assess program health, utilize technical, managerial, and leadership skills to keep program velocity on track. Understand and exercise escalation process both internally and externally to ensure high quality, on-time deliveryLead complex technology partnerships with external vendors, integrate external teams and results into critical path and manage deliverables against SOW'sWork closely with workstream owners and dependent teams in defining the vision and ensuring team is doing the right thing for the acquisition entityPrioritize team activities, lead decision-making process, and make appropriate commitments to dependent teams and stakeholdersProactively identify and manage program risk; apply sound engineering problem-solving techniques and innovative mitigation plans to deliver excellenceLead design control activity, including but not limited to requirements, risk analysis, verification and validation protocols and reports, design transferLead process improvement as required to deliver scope of work assignedSupport Quality Assurance and Regulatory Affairs during relevant to GxP Application validation processesAssist in management of headcount, budget, and purchasing activitiesPresent project updates to senior-level stakeholders, welcoming feedback and implementing/driving changes quicklyBuild and execute operational and technical project plans, facilitate all project gate reviews, utilize PPM tool and effectively escalate issues to meet the project milestones/goalsDemonstrate high adaptability and flexibility to take responsibility to support new projects that has priority and as communicatedSkillsBachelor's degree in IT, Business Administration, Computer science or related fieldsMinimum 15 years work experience as a Project ManagerMinimum 3 years as a Program ManagerMinimum 3 years in Pharma/Life Science industryHave PMP or relevant Project Management certificationsProgram Management experience overseeing enterprise level programsCustomer experience platform implementation leading multiple project teams working with several vendors and business groupsExperience working with various business stakeholders, preferably in a large global organizationExperience with traditional Waterfall/iterative project management framework and Agile methodologiesExpertise in using different project management tools including Planview, MS Project plan, reporting dashboards and metricsEffective resource management, budget and change management, while delivering consistent quality implementation to stakeholder expectationsStrong communicator with effective presentation skills delivering formal presentations & risk mitigations, benefits & financial realizationsSelf-motivated and independent critical thinker who can visualize and guide team during conflicting situations to stay focused on business goals & prioritiesEffective conflict & impediments management in a fast-paced environment, take higher responsibilities working with cross functional team who are working on multiple prioritiesExcellent leadership and interpersonal skills with ability to influence stakeholders and team members with variety of personal styles to focus on right priorities under pressure and tight deadlinesExcellent written and verbal communication skills is a mustBenefitsIncentive compensation based on individual and/or company performanceCompany benefits that will depend on the nature of the role offeredMedical, dental, and vision insuranceFlexible spending or health savings accountLife, and AD&D insuranceShort-and long-term disability coveragePaid time offEmployee assistanceParticipation in a 401k program with company matchAdditional voluntary or legally required benefitsCompany OverviewNTT DATA, Inc. is a trusted global innovator of business and technology services. It was founded in 1988, and is headquartered in Plano, Texas, USA, with a workforce of 10001+ employees. Its website is https://us.nttdata.com.Company H1B SponsorshipNTT DATA North America has a track record of offering H1B sponsorships, with 18 in 2026, 144 in 2025, 182 in 2024, 257 in 2023, 871 in 2022, 809 in 2021, 1266 in 2020. Please note that this does not guarantee sponsorship for this specific role.