[Remote] IT - Revenue Cycle Application Analyst III - Cadence - Remote
Note: The job is a remote job and is open to candidates in USA. Erlanger Health is a healthcare organization that offers remote positions across various states. The Revenue Cycle Applications Analyst III is responsible for collaborating with management to address system needs and enhance revenue cycle processes, while also providing technical support and ensuring effective communication within the team.ResponsibilitiesCollaborating independently with system management to identify, analyze, prioritize and resolve system needsUsing cases, workflows and metrics to configure, maintain and monitor systems, along with providing suggestions for potential application modifications, enhancements or process changesDeveloping functional specifications and operational process flows, department procedures, business requirements or other necessary documentation for approved system enhancements or modificationsDemonstrating strong knowledge of IS internal department processes as well as software application supportDemonstrating comprehensive knowledge of computer systems, applications and interfacesDemonstrating proficiency in all skills required to facilitate complex applications and system enhancements or replacementsDemonstrating advanced proficiency in creating detailed documentation, including system design documentation, procedures, process and data flowsDemonstrating an advanced understanding of revenue cycle operationsDemonstrating attention to detail in data gathering, specifications development and documentation and recordingProducing and providing analysis through reports, dashboards and analytic tools to managementDeveloping Metrics and KPI's designed to monitor the performance of management and staff in achieving SLA's adhering to process and the timely recording of pertinent dataFollowing up on errors to determine root cause and recommend solutionDeveloping reports and plans database additions taking reporting needs into considerationSupporting multiple concurrent projects and/or application modules, educating and coaching other team members and managing user expectationsDemonstrating initiative, creativity and flexibility in problem resolutionExercising good judgmentEffectively managing work time while handling more than one assignment at a timePrioritizing work assignments to ensure the appropriate work is being completedDemonstrating integrity, credibility and personal accountabilitySetting high work standardsSeeking to share application and other specialized knowledge with peersDemonstrating excellent oral and written communication skillsDemonstrating commitment to customer serviceSkillsA Bachelor's Degree in Business Administration, Computer Science or Information Management OR Equivalent combination of education and experience5 years experience in healthcare related setting with knowledge of Patient Access / Revenue Cycle / Business systemsUnderstanding of information system technology and database applications is necessaryComplete education and pass certification in assigned EPIC application module(s) within 120 days of completed educationDemonstrate the knowledge and skills necessary to support for systems/ applications to which assigned (i.e. Registration, Billing, Coding, Scheduling, Charge Master, and Revenue Integrity as applicable)Develop functional specifications and operational process flows, department procedures, business requirements or other necessary documentation for approved system enhancements or modificationsDemonstrates strong knowledge of IS internal department processes as well as software application supportDemonstrates comprehensive knowledge of computer systems, applications and interfacesDemonstrates proficiency in all skills required to facilitate complex applications and system enhancements or replacementsDemonstrates advanced proficiency in creating detailed documentation, including system design documentation, procedures, process and data flowsDemonstrates an advanced understanding of revenue cycle operationsDemonstrates attention to detail in data gathering, specifications development and documentation and recordingProduce and provide analysis through reports, dashboards and analytic tools to managementDevelop Metrics and KPI's designed to monitor the performance of management and staff in achieving SLA's adhering to process and the timely recording of pertinent dataFollow up on errors to determine root cause and recommend solutionDevelops reports and plans database additions taking reporting needs into considerationSupports multiple concurrent projects and/ or application modules, educates and coaches other team members and manages user expectationsDemonstrate initiative, creativity and flexibility in problem resolutionExercise good judgmentEffectively manage work time while handling more than one assignment at a timePrioritize work assignments to ensure the appropriate work is being completedDemonstrate integrity, credibility and personal accountabilitySet high work standardsSeek to share application and other specialized knowledge with peersDemonstrate excellent oral and written communication skillsDemonstrate commitment to customer serviceEPIC certification in the module(s) being representedExperience in EMR installations5 yrs experience with MS SQL, report automation knowledge, report writingCompany OverviewErlanger, named among "America's Best Hospitals" by U.S. It was founded in 1889, and is headquartered in Chattanooga, TN, US, with a workforce of 5001-10000 employees. Its website is https://www.erlanger.org.