[Remote] IT Operations Specialist

Note: The job is a remote job and is open to candidates in USA. Clipboard is a fast-growing Series C marketplace focused on connecting workplaces and professionals through an app-based marketplace. The IT Operations Specialist will own internal technology operations, providing support to employees, managing access and security, and ensuring reliable operation of internal systems.ResponsibilitiesSupport team members by troubleshooting and resolving software, access, and security requestsProactively identify and action opportunities to improve security, reliability, and operational efficiency across internal systems and access managementManage user accounts, access levels, and permissions across our systems, ensuring everyone has the right level of accessRespond to IT support requests quickly and effectively, prioritizing requests based on urgency and impactMaintain and improve internal IT processes, documentation, and workflows to increase operational efficiencyWork with our People team on onboarding and offboarding through improving or creating account provisioning automationsAct as a point of contact for vendors and platformsSkills1-3 years of experience in IT support, system administration, or helpdesk roles in a fast-paced environmentHands-on experience with SSO, IAM, and access management workflowsFamiliarity with email systems, DNS, domain management, and basic securityExperience supporting team members and resolving technical issues in a remote-first environmentSupport team members by troubleshooting and resolving software, access, and security requestsProactively identify and action opportunities to improve security, reliability, and operational efficiency across internal systems and access managementManage user accounts, access levels, and permissions across our systems, ensuring everyone has the right level of accessRespond to IT support requests quickly and effectively, prioritizing requests based on urgency and impactMaintain and improve internal IT processes, documentation, and workflows to increase operational efficiencyWork with our People team on onboarding and offboarding through improving or creating account provisioning automationsAct as a point of contact for vendors and platformsTake ownership of IT support and internal systemsBe curious and persistent when diagnosing and resolving requests in the long termMove quickly and communicate clearly while supporting employeesHave a solid technical foundation around identity and access managementExcited by developing and scaling the IT functionSelf-motivated and driven to learnLooking to grow your skills through direct experience leading the IT functionCompany OverviewClipboard connects healthcare facilities and schools with local professionals who can work unfilled shifts. It was founded in 2016, and is headquartered in San Francisco, California, USA, with a workforce of 501-1000 employees. Its website is https://www.clipboardhealth.com.Company H1B SponsorshipClipboard has a track record of offering H1B sponsorships, with 3 in 2025, 1 in 2023, 1 in 2022. Please note that this does not guarantee sponsorship for this specific role.



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