[Remote] IT Operations Engineer II - AI Integrations

Note: The job is a remote job and is open to candidates in USA. TEKsystems is a healthcare technology company that helps independent primary care practices succeed in value-based care. They are seeking an IT Operations Engineer II to manage and integrate enterprise AI tools, ensuring they are properly configured, secured, and operationally managed within the organization.ResponsibilitiesOperationally manage and administer enterprise AI tools including Claude Code, Claude Cowork, and Gemini Enterprise as they are onboarded into the organization. (30% of time)Build and maintain the connectors and integration layers that tie AI tools into existing IT systems, workflows, and data sources. (20% of time)Ensure AI tools are properly configured, secured, and governed in alignment with data security, NIST, and healthcare compliance requirements. (20% of time)Monitor system health and operational performance of AI tools and integration layers; support incident response and troubleshooting when issues arise. (20% of time)Develop and maintain SOPs, documentation, and disaster recovery strategies for AI-integrated toolsets. (10% of time)Skills2+ years in IT Operations, SysAdmin, or DevOps with a genuine track record of managing enterprise tools and systems in a production environmentHands-on experience operationally managing or administering enterprise AI tools such as Claude Code, Gemini Enterprise, Microsoft Copilot, or similar platformsExperience building or managing connectors and integrations between enterprise IT tools and AI systemsStrong understanding of data security, governance, and compliance implications when connecting IT systems to AI agentsPython and/or API experience for building automated workflows and integrationsDirect experience with Claude Code, Claude Cowork, or Gemini Enterprise in a production environmentExperience with iPaaS platforms such as Workato, Tray.io, or Okta WorkflowsKnowledge of Datadog or similar observability tools for monitoring AI tool performanceUnderstanding of SOX, SOC II, or NIST compliance frameworks in an IT operations contextExperience with LangChain or similar AI orchestration frameworksPowerShell scripting for automation and workflow managementBenefitsMedical, dental & visionCritical Illness, Accident, and Hospital401(k) Retirement Plan 6 Pre-tax and Roth post-tax contributions availableLife Insurance (Voluntary Life & AD&D for the employee and dependents)Short and long-term disabilityHealth Spending Account (HSA)Transportation benefitsEmployee Assistance ProgramTime Off/Leave (PTO, Vacation or Sick Leave)Company OverviewAt TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America, It was founded in 1994, and is headquartered in Hanover, Maryland, USA, with a workforce of 10001+ employees. Its website is http://www.teksystems.com.