[Remote] Intermediate AI-Enabled DevOps Engineer

Note: The job is a remote job and is open to candidates in USA. PointClickCare is a leading health tech company focused on delivering exceptional care through innovative cloud platforms. The Intermediate AI-Enabled DevOps Engineer will build and support cloud infrastructure and deployment pipelines for AI-enabled workloads, collaborating closely with senior engineers to implement best practices and improve system reliability.ResponsibilitiesImplement and maintain cloud infrastructure using infrastructure-as-codeSupport and improve CI/CD pipelines for application and ML workloadsOperate containerized workloads in Kubernetes or managed container platformsAssist in rolling out platform improvements and infrastructure changesAutomate repetitive operational tasks using scripts and toolingAssist with deploying and monitoring AI/ML workloadsUse AI-assisted tools to improve Log analysis and alert triage, Incident investigation and documentation, Deployment validation and testingParticipate in on-call rotationsRespond to and help resolve environment & CI/CD pipeline incidentsMonitor system health using dashboards, logs, and alertsContribute to post-incident reviews and follow-up actionsFollow and contribute to established DevOps standards and practicesDocument procedures, runbooks, and operational knowledgeStrong interest and motivation to grow technical skillsSkills2-4+ years of experience in DevOps, Cloud, SRE, or Infrastructure EngineeringExperience with at least one cloud provider (Azure, AWS, or GCP)Scripting experience (Bash, Python, or similar)Infrastructure as Code (Terraform, IaC 2.0, or similar)CI/CD pipelinesContainers (Docker) and Kubernetes conceptsMonitoring, logging, and alerting toolsWorking knowledge of cloud infrastructure and Linux-based systemsProven experience with CI/CD, and containersFocus in reliability, scalability, and operational excellenceAutomation experience, reducing repetitive operational tasksWillingness to learn new tools and technologies, including AI-enabled platformsOpenness to feedback and continuous improvementAbility to communicate clearly and ask good technical questionsBachelor's degree in Computer Science, Computer Engineering, or related technical fieldAdvanced certifications (AWS/GCP/Azure professional-level, CKA, CKS, CISSP) are highly valuedDemonstrated commitment to continuous learning2+ years in healthcare technology or other highly regulated SaaS environments (financial services, government)Familiarity with AI-driven monitoring or AIOps toolsExperience using AI-assisted development or operations toolsUnderstanding of cloud networking and security fundamentalsExperience supporting on-callBenefitsBenefits starting from Day 1!Retirement Plan MatchingFlexible Paid Time OffWellness Support Programs and ResourcesParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance ProgramAllyship and Inclusion CommunitiesEmployee Recognition … and more!Company OverviewPointClickCare develops web-based products and services to help long-term care providers manage the complete lifecycle of resident care. It was founded in 1995, and is headquartered in Mississauga, Ontario, CAN, with a workforce of 1001-5000 employees. Its website is http://www.pointclickcare.com.Company H1B SponsorshipPointClickCare has a track record of offering H1B sponsorships, with 2 in 2026, 17 in 2025, 11 in 2024, 11 in 2023, 17 in 2022, 4 in 2021. Please note that this does not guarantee sponsorship for this specific role.