[Remote] Inside Sales Rep

Note: The job is a remote job and is open to candidates in USA. Terminix is a part of the Rentokil family of companies, a global leader in Pest Control services. The Inside Sales Representative is responsible for selling and upselling Pest Management Services to residential prospects while maintaining a customer-focused service and meeting sales targets.ResponsibilitiesEffectively manage outbound daily sales calls expectationsConsistently maintain a 35% or better closing rate and convert customer call-ins to 52% or better into our Year Round Protection PlanConsistently achieve and exceed monthly Base Line Sales TargetClearly identify and execute the Inside Sales 7 Step Sales ApproachFollow up on all Proposed/Proposed/Open Orders and Sold/Proposed within 48 hoursRe-solicitation/calls to convert single purchase customers into Year Round Protection PlanEffectively Execute Residential Campaigns for both new and existing customersCall volume standards are 12-15 Calls per Hour, 4-5 Contacts per Hour and 1-2 Appointments scheduled per HourMulti-tasking skills are essentialSkillsHigh School Diploma or GED required0-1 years of Sales experience and Call Center experience requiredRead, write and comprehend written and spoken English to communicate effectively and professionally at all timesPossess a strong familiarity with the call center environmentUse active listening skills and empathy when interacting with othersApply excellent interpersonal skillsPossess service orientation with a desire to make a positive impact on all customers and colleaguesSuccessfully work in a team environmentAble to multitask in a fast-paced environmentExceptional organizational skillsBe self-motivatedBasic knowledge of Microsoft Office Suite 2007 or later, especially Excel, Word, and PowerPointHave knowledge of Google Suite, especially Google Drive and associated programs frequently used at Rentokil North AmericaMust pass pre-employment background screenMust possess a valid driver's license and pass a motor vehicle record searchBenefitsBenefits Start Day 1 for Full-Time Colleagues - No Waiting Period!Multiple avenues to grow your careerTraining and development programs availableTuition Reimbursement benefits (for FT Colleagues)Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more401(k) retirement plan with company-matching contributionsVacation days & sick daysCompany-paid holidays & floating holidaysA company mindset that prioritizes health, safety, and flexibilityCompany OverviewTerminix specializes in providing residential and commercial pest control. It was founded in 1927, and is headquartered in Memphis, Tennessee, USA, with a workforce of 10001+ employees. Its website is http://www.terminix.com/.