[Remote] Inside Account Manager Baltomore

Note: The job is a remote job and is open to candidates in USA. Ewing Outdoor Supply is a family-owned company that has been in business for nearly 100 years, and they are seeking an Inside Account Manager to drive new business acquisition and maintain customer relationships. The role involves providing exceptional customer service through phone and email communication while supporting sales efforts and maintaining accurate customer information in the CRM.ResponsibilitiesConduct yourself with professionalism in all communication with fellow employees, customers, management, and Field Support Center staffAttend and participate in company meetingsRead and contribute to Company communications and regional newslettersChampion Ewing culture and commitment throughout all business activitiesCommunicate all operational and customers service issues with Sales ManagerParticipate and represent Ewing in relevant regional organizations, associations and activitiesExecute the annual sales plan in accordance with the Company's strategic objectives under the direction of the Sales Manager in collaboration with the Regional ManagerAdopt and master the use of basic company tools and systems including technology, software, email, etcProvide superior customer service at all timesService, support and grow existing accounts and establish new accounts in your sales territoryConduct other duties as assigned by sales leadershipSubmit activity logs through CRM system daily with detailed notes and action itemsActively participate in the Service Professional training program, by using Ewing's University, assessment process and Individual Development Plans (IDPs)Participate in regular performance reviewsContinually update your professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies, as determined in collaboration with the Sales ManagerProvide support for branches and all sales team members in serving customers and achieving sales objectivesGrow Revenue and associated Profits of select assigned Ewing customers and prospectsEstablish and maintain strong business relationship with customers through strong phone and email communicationResolve customer complaints by investigating problems; developing solutions; preparing reports; and making recommendations to managementResponsible for growing product sales in assigned region or as designated by sales leadershipSkillsAt least 5 years of sales experience is required for this roleConduct yourself with professionalism in all communication with fellow employees, customers, management, and Field Support Center staffAttend and participate in company meetingsRead and contribute to Company communications and regional newslettersChampion Ewing culture and commitment throughout all business activitiesCommunicate all operational and customers service issues with Sales ManagerParticipate and represent Ewing in relevant regional organizations, associations and activitiesExecute the annual sales plan in accordance with the Company's strategic objectives under the direction of the Sales Manager in collaboration with the Regional ManagerAdopt and master the use of basic company tools and systems including technology, software, email, etcProvide superior customer service at all timesService, support and grow existing accounts and establish new accounts in your sales territoryConduct other duties as assigned by sales leadershipSubmit activity logs through CRM system daily with detailed notes and action itemsActively participate in the Service Professional training program, by using Ewing's University, assessment process and Individual Development Plans (IDPs)Participate in regular performance reviewsContinually update your professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies, as determined in collaboration with the Sales ManagerProvide support for branches and all sales team members in serving customers and achieving sales objectivesGrow Revenue and associated Profits of select assigned Ewing customers and prospectsEstablish and maintain strong business relationship with customers through strong phone and email communicationResolve customer complaints by investigating problems; developing solutions; preparing reports; and making recommendations to managementResponsible for growing product sales in assigned region or as designated by sales leadershipDemonstrates adaptability, flexibility and can problem solve independentlyCan identify a set of features, parameters, or considerations to take into account in analyzing a situation or making a decisionDemonstrate your ability and drive for achieving and surpassing target goalsBenefitsHealth Care Plan (Medical, Dental & Vision)Retirement Plan (401k, IRA)Life Insurance (Basic, Voluntary & AD&D)Paid Time Off (Vacation, Sick & Public Holidays)Family Leave (Maternity, Paternity)Short Term & Long Term DisabilityTraining & DevelopmentWellness ResourcesProfit SharingCareer Development- To invest in your personal and professional growth, we offer a variety of training resources.Compensation- We offer competitive market wages, great benefits, PTO & bonus potential!Culture- We are family-owned, which gives us a unique culture, and we have fun with everything we do!Care- We care about all our employees because we would not be where we are now (creeping up on 100 years) if it weren't for you!Company OverviewEwing Outdoor Supply is the largest family-owned wholesale distributor of landscape products and materials in the U.S. It was founded in 1922, and is headquartered in Phoenix, Arizona, USA, with a workforce of 1001-5000 employees. Its website is https://www.ewingirrigation.com.