Remote Hotel Reservations Specialist | Customer Support
About the position We are expanding its remote travel division and seeking detail-oriented individuals to assist guests with hotel reservations, itinerary coordination, and high-level client support. You’ll help clients select accommodations, manage reservations, and ensure every travel experience is smooth from start to finish. Responsibilities • Process and confirm hotel bookings through preferred travel partners • Communicate with clients regarding rates, availability, and details • Provide professional customer service via phone, email, or chat • Research properties and destination amenities to match client needs • Maintain accurate records of reservations and client preferences Requirements • Exceptional communication and organization skills • Enthusiasm for travel, hotels, and guest satisfaction • Self-discipline and accountability in a remote environment • Basic computer proficiency and comfort learning new systems Benefits • 100 % remote structure with flexible scheduling • Access to professional travel training and certification paths • Mentorship and advancement opportunities within Destination Knot • Access to industry discounts after completion of onboarding Apply To this Job Apply To This Job Apply To this Job