[Remote] Healthcare Customer Service Rep | $ 15.00 per hour! | Starts 4/2/26

Remote Full-time
Note: The job is a remote job and is open to candidates in USA. Carenet Health is a company focused on enhancing healthcare experiences for consumers. They are seeking a Healthcare Customer Service Rep who will engage with patients to assist with scheduling appointments and providing benefits information, ultimately making a positive impact on their healthcare journey.ResponsibilitiesEnjoy making outbound calls and reaching out to patients, members, and customersOutreach to patients to schedule appointments for preventative health screenings, assess for high risk or other healthcare appointmentsHave a passion for helping patients make decisions that will enhance their healthcare experienceMake welcome calls and assist members and patients with benefits and insurance informationOutbound calls to conduct surveysThe best part, you will be making a difference in someone’s life!SkillsHigh School Diploma or General Education Degree (GED) required - this will be verified during background checkStrong computer experience (data entry, screen navigation, keyboarding)Experience with Microsoft Outlook (email) and WordExcellent customer service skillsAbility to adhere to daily schedules and dutiesExcellent oral and written communication skillsExcellent demonstration of caring and compassionAble to provide 2 monitors at least 22 inches with HDMI and Display portsBenefitsHealth, dental, and vision insuranceA 401(k) plan with company matchPaid time off (PTO) and holidaysFlexible spending accounts (FSAs)Employee wellness programsCareer development opportunitiesCompany OverviewCarenet Health is a provider of healthcare engagement, clinical support, advocacy and 24/7 telehealth solutions. It was founded in 1988, and is headquartered in San Antonio, Texas, USA, with a workforce of 1001-5000 employees. Its website is https://carenethealth.com/.



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