[Remote] Head of Legal
Note: The job is a remote job and is open to candidates in USA. Ancient Remedies is a fast-moving natural health and wellness publishing company on a mission to help people help themselves through holistic medicine. They are seeking a Head of Legal to build an internal operating system for legal and compliance, ensuring the company operates within legal boundaries while allowing for growth. This role will involve creating processes for claims review, managing outside counsel, and overseeing privacy and data compliance operations.ResponsibilitiesBuild and maintain our legal and compliance operating system across marketing, CX, operations, privacy, IP, contracts, and outside counselCreate a claims review process for ads, landing pages, emails, funnels, advertorials, upsells, testimonials, and health-related copyBuild and maintain a claims matrix and substantiation library so our marketing team knows what we can say, what needs review, and what is off-limitsPartner with customer support and operations to identify recurring refund, dispute, shipping, delivery, and customer-expectation issues before they become legal problemsCreate clear escalation processes for demand letters, legal threats, customer disputes, chargebacks, failed deliveries, and refund issuesManage outside counsel by preparing clean evidence packets, tracking matters, controlling scope, following deadlines, and turning legal advice into internal SOPsOversee our IP protection process, including unauthorized sellers, copycats, counterfeiters, trademark misuse, copyright misuse, and platform takedownsOwn privacy and data compliance operations, including cookie banner workflows, pixel/vendor tracking, privacy policy updates, and customer data requestsBuild a lightweight contract system for agencies, affiliates, vendors, contractors, software tools, creators, logistics providers, and other partnersGive founders a clear monthly view of legal/compliance risk, open matters, outside counsel spend, customer-risk patterns, IP enforcement, and key fixes neededSkillsBuild and maintain our legal and compliance operating system across marketing, CX, operations, privacy, IP, contracts, and outside counselCreate a claims review process for ads, landing pages, emails, funnels, advertorials, upsells, testimonials, and health-related copyBuild and maintain a claims matrix and substantiation library so our marketing team knows what we can say, what needs review, and what is off-limitsPartner with customer support and operations to identify recurring refund, dispute, shipping, delivery, and customer-expectation issues before they become legal problemsCreate clear escalation processes for demand letters, legal threats, customer disputes, chargebacks, failed deliveries, and refund issuesManage outside counsel by preparing clean evidence packets, tracking matters, controlling scope, following deadlines, and turning legal advice into internal SOPsOversee our IP protection process, including unauthorized sellers, copycats, counterfeiters, trademark misuse, copyright misuse, and platform takedownsOwn privacy and data compliance operations, including cookie banner workflows, pixel/vendor tracking, privacy policy updates, and customer data requestsBuild a lightweight contract system for agencies, affiliates, vendors, contractors, software tools, creators, logistics providers, and other partnersGive founders a clear monthly view of legal/compliance risk, open matters, outside counsel spend, customer-risk patterns, IP enforcement, and key fixes neededThink in systems, not one-off tasksAre highly organized and evidence-drivenCan manage outside counsel without blindly outsourcing your brainUnderstand that customer support issues can become legal issues β and that a spike in refund complaints or chargeback rates is often a leading indicator of regulatory attentionKnow how to protect a business without becoming the 'Department of No.'Can tell a marketer, 'We can't say it that way, but here are three safer versions.'Have working knowledge of FTC advertising law: what substantiation means, how the Endorsement Guides apply to testimonials and influencers, what makes a health claim deceptive under Section 5 of the FTC Act, and how to read an FTC warning letter or civil investigative demandUnderstand how US consumer protection law works at the federal and state level β FTC Act, state UDAP statutes, state AG enforcement β and how DTC health and wellness companies get into troubleHave the backbone to challenge founders, growth teams, vendors, and agencies when something creates real riskAre comfortable operating in ambiguity and creating structure where none existsWrite clearly and can turn messy situations into simple memos, SOPs, checklists, and decisionsCare about speed, ownership, and building something useful β not creating bureaucracyYou may be a lawyer, but you do not have to beYou may come from legal operations, compliance, advertising review, consumer protection, e-commerce, health/wellness, supplements, DTC, media, publishing, or a fast-moving consumer brandBenefitsPerformance bonuses - Your results are recognized and rewarded. We celebrate people who move the needle.Fully remote - Work from wherever you do your best thinking. No commute, no compromise.Flexible hours - Async-friendly and autonomy-driven. We care about output, not when youβre online.22 days PTO - 22 days paid holiday plus 4 paid sick days β no questions asked.WFH equipment budget - One-time budget to get your home office set up with the IT equipment you need from day one.Learning budget - Annual allowance for courses, books, and anything that helps you grow.Real ownership - At 100 people, your work has direct impact. No bureaucracy, no waiting for permission.A team that cares - Genuinely warm, highly productive people who show up for each other as much as for the work.Room to grow - Weβre scaling fast. The role you start in today can grow into something much bigger tomorrow.Company OverviewWe're a cutting edge publishing company that has sold books to hundreds of thousands of people all around the world. It was founded in undefined, and is headquartered in , with a workforce of 51-200 employees. Its website is https://ancientremedies.com.