[Remote] Growth Specialist

Note: The job is a remote job and is open to candidates in USA. PatientNow is a leading provider of cloud-based software solutions for medical aesthetics, wellness, and elective healthcare practices. The Growth Specialist plays a critical role in driving revenue growth by partnering with Account Executives and Client Success teams to deliver strategic solutions for customers.ResponsibilitiesPartner with Account Executives and Client Success teams to support deal strategy and customer outcomes across a defined territory or segmentLead discovery conversations to understand customer workflows, operational challenges, business goals, and technical requirementsDesign and deliver tailored product demonstrations, technical presentations, and proof-of-concept engagements aligned to customer needsTranslate customer requirements into scalable, value-driven solutions that support business growth and operational efficiencySupport deal progression and closure by addressing technical, operational, integration, and implementation considerationsInfluence revenue outcomes by improving win rates, deal velocity, product adoption, and overall customer confidence throughout the sales processServe as a trusted advisor to prospects and customers by providing strategic guidance and product expertiseSupport customer-facing initiatives including webinars, trade shows, events, and educational sessionsPartner with external consultants and strategic partners to support solution positioning, enablement, and customer success initiativesCollaborate cross-functionally with Sales, Product, Implementation, and Client Success teams to ensure alignment across the customer lifecycleContribute to the development and continuous improvement of demo environments, technical collateral, competitive positioning, and enablement resourcesCapture customer insights and market feedback to help inform product strategy and go-to-market initiativesSkills3–5+ years of experience in solutions engineering, sales engineering, technical consulting, or a similar pre-sales role within a SaaS or B2B technology environmentProven experience supporting revenue outcomes in complex or consultative sales cyclesStrong understanding of APIs, integrations, data workflows, and cloud-based application architectureDemonstrated ability to lead customer discovery sessions and deliver compelling product demonstrationsStrong presentation and communication skills with the ability to influence both technical and business stakeholdersExperience collaborating cross-functionally with Sales, Customer Success, Product, and Implementation teamsAbility to manage multiple priorities and operate effectively in a fast-paced, growth-oriented environmentStrong problem-solving skills with a customer-first and outcomes-driven mindsetExperience supporting webinars, events, trade shows, or other customer-facing engagementsFamiliarity with CRM and sales enablement tools such as SalesforceExperience leveraging AI productivity tools such as Claude or ChatGPTExperience in healthcare technology, aesthetics, wellness, or elective medical industriesCompany OverviewpatientNOW is EMR, practice management, and patient engagement software for aesthetic medical practices. It was founded in 2004, and is headquartered in Greenwood Village, Colorado, USA, with a workforce of 201-500 employees. Its website is http://www.patientnow.com.