[Remote] GOV Site Reliability Engineer

Note: The job is a remote job and is open to candidates in USA. Veeam Software is the Data and AI Trust Company, focusing on data resilience and security. They are seeking a Site Reliability Engineer to support their Government and Sovereign Cloud environment, where the role involves incident response, reliability improvements, and collaboration across engineering and compliance teams.ResponsibilitiesGet up to speed on VDC workloads, dependencies, and operational workflows by reading code, docs, and working with SMEsWrite and maintain runbooks, incident guides, and operational documentationSupport knowledge transfer and contribute to onboarding materials for the teamParticipate in incident response including triage, investigation, mitigation, and postmortemsHelp implement and maintain SLIs, SLOs, and error budgets defined by the teamIdentify reliability issues during incidents or reviews and propose concrete improvementsSupport high availability and fault tolerance work on Azure, including Azure GovernmentClose monitoring gaps by implementing instrumentation, alerting, and dashboards based on team standardsContribute to toil reduction through automation and tooling improvementsParticipate in on-call rotationsWork with IaC, CI/CD pipelines, and deployment tooling in compliance-restricted environmentsSupport testing, canary deployments, and release validation workflowsImplement changes to infrastructure and configuration following established patterns and review processesWork with engineering, security, compliance, and operations teams to execute on reliability improvementsCommunicate clearly about system behavior, risk, and status — in writing and in meetingsRaise blockers and gaps proactively; don't wait for problems to escalateSkills3+ years in Software Engineering, with at least 1 year in SRE, Platform Engineering, or DevOps working on cloud-hosted servicesExperience with cloud infrastructure on Azure or a comparable cloud providerFamiliarity with regulated or compliance-oriented environments such as government (FedRAMP, CMMC), financial (PCI-DSS), or healthcare (HIPAA). You understand that compliance shapes what you can and can't do operationallyAble to read and understand code well enough to investigate system behavior without always having someone walk you through itExperience with monitoring and observability tools (e.g., Prometheus, Grafana, OpenTelemetry, ELK stack)Experience with IaC tools (Terraform, Terragrunt, or Pulumi) and container orchestration (Kubernetes)Experience with CI/CD tooling such as GitHub Actions, Azure DevOps, GitLab CI, or ArgoCDStrong programming skills in one or more of: TypeScript/JS, Go, Java, C#, or similarSolid understanding of distributed systems fundamentals and networking basicsClear written and verbal communication skillsExperience in Government or Sovereign Cloud environments (e.g., Azure Government, AWS GovCloud)Background in SaaS platforms or multi-tenant systemsFamiliarity with chaos engineering, resilience testing, or load testingExposure to building or improving reliability practices on a teamFamiliar with AI-first development workflows using LLM-powered tools for automation, code generation, or documentationBenefitsUnlimited paid time off, 12 paid holidays including 4 global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam CaresPaid parental leave: 8 weeks for all parents, 16 weeks for birthing parentsMedical, dental, and vision coverage starting on your first dayMental health support, therapy sessions, and digital wellness tools via our Employee Assistance Program401(k) retirement plan with company matching contributionsFertility, adoption, and surrogacy support through Maven, plus paid volunteer timeAirVet: 24/7 virtual veterinary care at no costLegal services, identity protection, and supplemental health insurance optionsTax-advantaged spending accounts for healthcare, dependent care, and commutingOpportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of LearningCompany OverviewVeeam provides data resilience and data management solutions for cloud, virtual, and physical environments. It was founded in 2006, and is headquartered in Columbus, Ohio, USA, with a workforce of 5001-10000 employees. Its website is http://www.veeam.com.Company H1B SponsorshipVeeam Software has a track record of offering H1B sponsorships, with 2 in 2025, 1 in 2024, 2 in 2022. Please note that this does not guarantee sponsorship for this specific role.