[Remote] Fully Remote | Customer Service – Booking Vacations

Note: The job is a remote job and is open to candidates in USA. Aisle and Abroad is seeking dependable and customer-focused individuals for a fully remote Customer Service – Booking Vacations role. This position supports clients with coordinating vacation plans and ensuring a smooth booking experience. Responsibilities Assist clients with researching and booking vacation packages, hotels, and cruises Respond to customer inquiries regarding travel options, availability, and reservation details Support the booking and confirmation process from start to finish Review travel details for accuracy, including dates, accommodations, and traveler information Maintain organized client records and documentation Provide follow-up support before and after travel Skills Strong written and verbal communication skills Customer-focused mindset with attention to detail Comfortable navigating online systems and digital platforms Ability to work independently in a remote environment Previous customer service, hospitality, or administrative experience is helpful but not required Benefits Structured onboarding and step-by-step training Access to travel booking tools and supplier resources Ongoing mentorship and professional development Flexible fully remote work environment Supportive and collaborative team culture Company Overview Aisle & Abroad is a modern wedding, event, and destination experience studio specializing in beautifully curated celebrations and meaningful journeys. It was founded in 2022, and is headquartered in , with a workforce of 11-50 employees. Its website is