[Remote] Event Technology Project Manager

Note: The job is a remote job and is open to candidates in USA. Opus Agency is a global event agency focused on shaping the future of events. They are seeking an Event Technology Project Manager to lead and consult on large-scale events, managing event registration and digital platforms while ensuring exceptional client experiences.ResponsibilitiesAct as the primary point of contact for clients, internal stakeholders, and/or vendors for all event technology and registration workstreamsServe as overall Event Technology and Registration lead on small to mid-sized projects, and serves as workstream lead on large projectsOversee all assigned tasks on multiple concurrent projects across event typesDevelop, maintain, and drive workback schedulesLead and support the planning, execution, and closeout of attendee-facing event technology projects primarily for registration websites, but potentially including content/session scheduling, session scanning, exhibitor resource centers, speaker resource centers, mobile apps, and customer serviceDemonstrate proficiency in digital platforms and tools; understand functionality, user experience, and troubleshooting; consult clients on configuration best practices with supportCreate and maintain internal process documentation, while ensuring all team members are aligned and following established processes and proceduresManage and support documentation and content for platform/tool builds, translating business objectives into detailed technical specifications, documented processes, and project plansLead recurring client and team meetings, and participate in platform demos and technical discussions within area of expertiseProactively identify potential risks and develop robust mitigation strategies, escalating critical issues to senior management as appropriateDeliver projects within time and budgetary requirementsOversee complex onsite deployments, including for badge pick-up, session scanning, and other event technology workstreamsParticipate in internal trainings and creating resources; recommend process and resource improvementsSupervises work of project team members from Event Technology & RegistrationOversees work of temporary staff deployed onsite at eventsSkills5+ years of experience in a relevant role, with strong preference for experience in corporate eventsProven experience in registration management on events from discovery to executionAct as the primary point of contact for clients, internal stakeholders, and/or vendors for all event technology and registration workstreamsServe as overall Event Technology and Registration lead on small to mid-sized projects, and serves as workstream lead on large projectsOversee all assigned tasks on multiple concurrent projects across event typesDevelop, maintain, and drive workback schedulesLead and support the planning, execution, and closeout of attendee-facing event technology projects primarily for registration websites, but potentially including content/session scheduling, session scanning, exhibitor resource centers, speaker resource centers, mobile apps, and customer serviceDemonstrate proficiency in digital platforms and tools; understand functionality, user experience, and troubleshooting; consult clients on configuration best practices with supportCreate and maintain internal process documentation, while ensuring all team members are aligned and following established processes and proceduresManage and support documentation and content for platform/tool builds, translating business objectives into detailed technical specifications, documented processes, and project plansLead recurring client and team meetings, and participate in platform demos and technical discussions within area of expertiseProactively identify potential risks and develop robust mitigation strategies, escalating critical issues to senior management as appropriateDeliver projects within time and budgetary requirementsOversee complex onsite deployments, including for badge pick-up, session scanning, and other event technology workstreamsParticipate in internal trainings and creating resources; recommend process and resource improvementsSupervises work of project team members from Event Technology & RegistrationOversees work of temporary staff deployed onsite at eventsDisplays strong critical thinking, organizational, and analytical capabilitiesManages own time to meet project deadlines and in a manner that supports others meeting their project deliverablesDemonstrates strong verbal and written communication and presentation skills, exhibiting confidenceAbility to effectively prioritize workload on multiple projects & events simultaneouslySuccessfully perform in high stress, fast-paced environmentAccept changes with short notice and tolerate frequent interruptionsAbility to maintain high levels of confidentialityWork cooperatively with other employees, vendors, and clientsDemonstrate resourcefulness, able to self-direct one's own learning and development with support of peers and managersCan provide critical, constructive feedback to colleagues in a professional mannerMicrosoft Office suite program experience (Outlook, Excel, OneNote); Excel and spreadsheet experience strongly preferredLanguage skills - Ability to write reports, business correspondence, and procedural instructions. Ability to present information and respond to questions from managers, clients, customers, or the public. Ability to interact both on a one-to-one and group basisMathematical skills - Ability to apply concepts of basic algebra and geometry, fractions, percentages, ratios, and proportions to practical situations. Ability to create, monitor and understand budgets, debits, credits, and reconciliationReasoning skills - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, verbal, diagram, or schedule formPreferred experience with event management tools such as Rainfocus, Swoogo, Stova, Cvent, Eventbase, AirtablePreferred experience with group housing experience, session content management and tools and session scanning/lead retrieval managementBachelor's degree from four-year institution is preferredBenefitsFull time positionOpportunities for growth and developmentHealth & Dental Insurance (choice of plans)100% Employer paid short-term disability and life insuranceOpportunity to elect additional life insurance and LTD insurance at employee expensePaid parental leaveOpportunity to contribute pre-tax dollars to flexible spending accounts401(K) with employer matchFlexibility in work schedulesGenerous time offCompany OverviewA Beaverton, Ore.-based corporate events and experiential marketing agency It was founded in 2003, and is headquartered in Beaverton, Oregon, USA, with a workforce of 501-1000 employees. Its website is http://www.opusagency.com/.