[Remote] Epic Research Analyst

Note: The job is a remote job and is open to candidates in USA. Prominence Advisors is a healthcare technology strategy and implementation firm seeking an Epic Research Analyst to join their team. The role involves leading the design, build, and configuration of Epic Research, managing complex projects, and working closely with stakeholders to ensure the Epic system meets the needs of the research community.ResponsibilitiesLead design, build, and configuration of Epic ResearchStrong Epic build experienceStrong analytical, organizational, and problem-solving skillsWorks closely with stakeholders and other DTP teams to ensure the Epic system meets the needs of our research communityExcellent verbal and written communication abilitiesCapacity to work effectively with both technical and non-technical stakeholdersAssist with Incident queue management in ServiceNow from receiving issues reported by users, to completing required build changes, and following-through with change management, issue resolution with userCreate and maintain comprehensive system build documentation, decision logs to ensure transparency and continuity, tipsheets for end userCreate and maintain test scripts for unit, integration and UAT testingExecute testing and manage timely resolution of defects, issues, optimization requestsSkillsEpic Research certificationMinimum of 4-5 years of hands-on experience as an Epic Analyst, Builder, Technical Specialist, or Consultant in a hospital or integrated healthcare environment REQUIREDStrong Epic build experienceStrong analytical, organizational, and problem-solving skillsWorks closely with stakeholders and other DTP teams to ensure the Epic system meets the needs of our research communityExcellent verbal and written communication abilitiesCapacity to work effectively with both technical and non-technical stakeholdersAssist with Incident queue management in ServiceNow from receiving issues reported by users, to completing required build changes, and following-through with change management, issue resolution with userCreate and maintain comprehensive system build documentation, decision logs to ensure transparency and continuity, tipsheets for end userCreate and maintain test scripts for unit, integration and UAT testingExecute testing and manage timely resolution of defects, issues, optimization requestsExperience with Epic reporting tools (e.g., Clarity, Caboodle, SlicerDicer)Experience with ServiceNow ticketing systemIn-depth knowledge of clinical or operational workflows in Research Community and related applicationsBenefitsCompetitive Salaried and Hybrid Compensation PlansHealth Care Plan (Medical, HSAs, Dental & Vision)Retirement Plan (401k)Life Insurance (Basic, Voluntary & AD&D)Dependent & Health Savings AccountsShort Term & Long Term DisabilityPaid Time Off (Vacation/Sick & Public Holidays)Training & Development FundWork From HomeCharitable Giving to Causes You Believe InCompany OverviewProminence Advisors is a team of healthcare experts with extensive knowledge in healthcare analytics, data warehousing, data visualization. It was founded in 2013, and is headquartered in Lincolnshire, Illinois, USA, with a workforce of 51-200 employees. Its website is http://www.prominenceadvisors.com.