[Remote] eCommerce Analyst

Note: The job is a remote job and is open to candidates in USA. Implus Footcare, LLC is an industry-leading global consumer packaged goods company with a diverse portfolio of brands. They are seeking an eCommerce Analyst to gather, analyze, and present data related to their eCommerce efforts, providing actionable insights to optimize marketing strategies and enhance sales performance.ResponsibilitiesOwn weekly, monthly, and ad hoc reporting across Amazon Vendor Central / Seller Central, including traffic, conversion, revenue, and inventory metricsLeverage Amazon Brand Analytics (Search Query Performance, Market Basket Analysis, Repeat Purchase Behavior) to surface actionable insightsMonitor and report on glance views, Buy Box percentage, customer reviews, and availability to identify performance gapsUse AMS and DSP reporting to measure advertising efficiency, including ROAS, ACOS, CPM, and click-through metricsStay current with changes to Amazon's reporting tools, terminology, and algorithm updates, and communicate their implications to the teamOwn reporting across Walmart.com (Luminate / Retail Link), Target.com (Partners Online / Zoom), and Costco.com, tracking sales velocity, traffic, conversion, and in-stock performance by itemMonitor retailer-specific KPIs including Walmart.com search ranking and in-stock rate, Target.com category scorecards and inventory positions, and Costco.com item-level sales and replenishment trendsTrack and report on retail media performance across Walmart Connect, Target Roundel, and any Costco.com paid placements, aligning spend with traffic and conversion outcomesIdentify cross-retailer performance patterns — where the same item performs differently by platform — and develop recommendations to close gaps or capitalize on strengthsMaintain a unified view of eCommerce performance across all retail.com channels to give leadership a consistent, comparable picture of the businessStay current with platform reporting updates, new tool releases, and retailer-specific terminology across Walmart, Target, and Costco digital portalsTranslate raw platform data into clear, recommendation-forward reports — every report should answer 'so what?' and 'now what?'Analyze performance trends across the catalog to identify conversion opportunities, content gaps, and pricing anomaliesDevelop and maintain KPI dashboards that give stakeholders a real-time view of business healthConduct deep-dive analyses on demand, seasonality, and competitive positioning to support strategic planningPresent findings and recommendations to cross-functional stakeholders, including NAMs and senior leadershipCoordinate the end-to-end promotion process — from planning and implementation to post-event analysisTrack promotional lift, halo effects, and cannibalization across the catalog during key selling periodsWork with the Digital Retail Media Manager to align promotional activity with paid media campaigns and measure combined impactMaintain a promotional calendar and archive performance benchmarks to inform future planningOwn and maintain brand-level P&L reporting across Amazon, Walmart.com, Target.com, and Costco.com, tracking revenue, margin, and cost performance by retailer and brandMonitor and report on SCOGS (Shipped Cost of Goods Sold) to assess the cost impact of units fulfilled and shipped by Amazon, identifying margin leakage or improvement opportunitiesTrack PCOGS (Purchase Cost of Goods Sold) to evaluate the cost basis of units purchased by Amazon, and reconcile against vendor terms and pricing agreementsAnalyze the spread between SCOGS and PCOGS to flag fulfillment inefficiencies, chargeback trends, or pricing discrepancies that affect brand profitabilityPublish regular brand P&L summaries to NAMs and leadership, pairing cost metrics with revenue and traffic data to give a complete picture of brand healthPartner with Finance and Operations to ensure P&L inputs (cost changes, promotional adjustments, co-op accruals) are accurately reflected in reportingAct as the analytics partner to National Account Managers, providing the data context they need for buyer / vendor manager conversationsCollaborate with Operations on in-stock rates, fill rates, and PO tracking to understand supply-side impacts on sales performanceSupport the Digital Retail Media Manager with audience segmentation, performance analysis, and budget recommendationsProactively communicate anomalies, risks, and opportunities across the team without waiting to be askedAspire to help build world-class insights capabilities rooted in deep consumer understanding: Work with IT and business owners to enhance the data foundation to support analysis and recommendations that drive growth in our eCommerce businesses (Amazon, D2C and other online revenue channels)Directly support the ECommerce Leadership team: Provide eCommerce business analysis, ad hoc tasks, reports and presentationsMaster the data: Work independently with large sometimes disparate datasets to create data solutions. Correlate, synthesize, validate, understand and report operational, customer engagement, quantitative and qualitative data points to identify key insights and trendsThis role will have visibility in many parts of the Implus organization and have a voice in key discussions within the team as well as with executive leadershipSkillsTwo to three years proven experience as an ECommerce or Financial Analyst or in a similar roleExpert level Excel skills including managing and analyzing large data setsExperience with data visualization tools like Power BI or Sigma ComputingWorking knowledge of Amazon reporting (Vendor and Seller Central)Comfort with financial measurements and calculations like Gross Profit, Cost of Goods Sold and RevenueHands-on familiarity with eCommerce marketing platformsUnderstanding of eCommerce marketing is a plusStrong analytical, critical thinking, and problem-solving abilitiesAbility to span from lowest level detailed analysis to executive level summaries and interactionsKeen business acumen to guide analysis and conclusionsDesire to move our Data Analytics from what it is to what it should beExcellent communication and presentation skillsDetail-oriented and highly organizedA mindset to embrace the wonderful chaos and fast pace of eCommerce commerce and marketingBachelor's degree in Marketing, Statistics, Data Science, or a related quantitative field OR a combination of education & experiencePowerQuery experience preferredPrefer to have web analytics tools such as Google Analytics or Adobe Analytics experienceCompany OverviewImplus has evolved to become an innovative manufacturer of consumer goods and accessories. It was founded in 1988, and is headquartered in Durham, North Carolina, USA, with a workforce of 501-1000 employees. Its website is http://www.implus.com/.Company H1B SponsorshipImplus has a track record of offering H1B sponsorships, with 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.