Remote Dispatcher – Leadership Role

Remote Full-time
Remote Dispatcher – Leadership Role
Part-Time | 33–38 Hours Per Week | Rotating Schedule

Important: This is a fast-paced position.
• Must handle multiple calls and tasks at once
• Must stay organized under pressure
• Must communicate clearly with drivers and facilities
• Must solve problems quickly without constant supervision
• Reliability and responsiveness are critical

After applying, you will receive a message with a few questions. Only candidates who respond will be considered.

Make a Difference Every Day

Rapid Wheelchair & Stretcher Transport provides compassionate and reliable non-emergency medical transportation to seniors and individuals with mobility challenges. Our team ensures patients arrive safely and on time for medical appointments, dialysis treatments, and essential outings.

We are seeking a dependable, experienced Remote Dispatcher to oversee daily operations and support our drivers. This is a leadership-level dispatcher role. On your scheduled days, you will be the primary point of coordination and decision-making.

Schedule Structure – Please Read Carefully

This position follows a rotating two-week schedule shared between two dispatchers.

Schedule (2-Week Rotation)

Week 1 (38 hours):
Monday 8 AM – 7 PM
Tuesday 8 AM – 7 PM
Saturday 9 AM – 6 PM
Sunday 11 AM – 6 PM

Week 2 (33 hours):
Wednesday 8 AM – 7 PM
Thursday 8 AM – 7 PM
Friday 8 AM – 7 PM

Schedule rotates every 2 weeks.

Important:
• Weekend coverage is shared and rotates every other week between two dispatchers.
• You will work every other weekend.
• You will have every other weekend completely off.
• Average weekly hours are approximately 35–36 hours.
• This is a consistent part-time position with a predictable rotation.

What You’ll Do
• Oversee daily dispatch operations
• Assign and coordinate patient trips
• Support and guide drivers
• Monitor schedules and GPS tracking
• Adjust routes and schedules in real time
• Communicate professionally with facilities and families
• Maintain accurate trip documentation

What We’re Looking For
• Previous dispatch or operations experience
• Leadership mindset and accountability
• Strong problem-solving skills
• Clear and professional communication
• Comfortable using dispatch software and technology
• Ability to work independently and take ownership

Experience in non-emergency medical transportation is a plus, but not required.

Why Join Us
• Fully remote position
• Leadership responsibility
• Predictable rotating schedule
• Every other weekend completely off
• Competitive hourly pay
• Opportunity to grow with a stable and expanding company
• Meaningful work serving seniors and individuals with mobility challenges
• Paid weekly

How to Apply

Please send your resume and a brief note explaining why you would be a strong fit for this leadership dispatcher role.

Job Type: Part-time

Pay: $18.00 - $19.00 per hour

Expected hours: 33 – 38 per week

Benefits:
• Flexible schedule
• Referral program

Work Location: Remote

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