[Remote] Director - Sales (HLS)
Note: The job is a remote job and is open to candidates in USA. Coastal is seeking a Director - Sales with a focus on Health & Life Sciences to support their growth in the healthcare ecosystem. This role involves building relationships with various stakeholders in the healthcare industry and collaborating on Salesforce solutions to enhance patient care and clinical efficiency.ResponsibilitiesEngage with C-level stakeholders (CMOs, CHIOs, VPs of Patient Experience, and Heads of Clinical Ops) to drive digital transformation and win new HLS âlogoâ accountsCreate territory plans that align with healthcare fiscal cycles and regulatory shifts (e.g., Value-Based Care, Interoperability mandates)Ability & desire to personally unearth net new sales opportunities through outbound calls, emails & networking and turn them into long term partnershipsManage the entire customer relationship lifecycle from from finding a prospect to securing a business contract to helping our delivery team successful complete the projectLead discovery conversations that uncover pain points in patient acquisition, care coordination, provider recruitment, and clinical trial managementPresent Salesforce solutionsâspecifically Health Cloud, Salesforce Shield (for HIPAA compliance), and Data Cloudâthat align with the organizationâs mission to improve health outcomesProvide professional after-sales support to enhance the relationships and customersâ dedication and long term successMaintain best in class forecasting and pipeline management practices to ensure leadership visibility into the health of your businessMentor and grow junior Business Development resources, provide oversight and support for Business Development teamEngage with Salesforce HLS-focused RVPs and AEs to drive co-prime opportunities and establish Coastal as a premier partner for Health Cloud implementationsPartner with Coastal Business Unit Leadership throughout the sales process in order to align business development efforts with project deliveryWork with your team to create estimates aligned with the customer requirements, expectations, and agreed upon deliverablesCreate and deliver SOWs in line with the Coastal methodology accounting for project scope and objectives, requirements, professional fees, and project specific assumptionsTravel as needed to support the sales cycles to close businessSkills5+ years proven expertise as a Salesforce Delivery Consultant, specifically with Health Cloud or complex healthcare-specific implementations5+ years of Sales experience; experience in Healthcare IT or Life Sciences professional services is a major plusProven Portfolio Growth: Experience navigating the buying process of large IDNs (Integrated Delivery Networks), Biotech startups, or national PayersDeep experience in the Salesforce Ecosystem, specifically with Health Cloud, Salesforce Shield, and Marketing Cloud for HealthAbility to take ownership and responsibility for, and actively drive sales pursuitsCommitment to building long term relationships with customers and winning business through trusted relationshipsConsultative mindset and a dedication to learning in a dynamic environmentUnderstanding of and relationships within the Salesforce portfolio along with newly acquired solutions such as Mulesoft, Tableau, Slack, etcExcellent communication, preparation, strategy, presentation and execution skillsAbility to 'project manage' a sales cycle by leading collaboratively and working with other key internal groups - pre-sales, delivery, SMEs and Industry ProfessionalsOrganizational and time-management skills. Being detail oriented and process driven is critical to success in this roleEnthusiastic and passionateExperience with Technology: Salesforce, Zoominfo, LinkedInMust have full-time permanent US work authorizationBachelor's Degree preferred, or equivalent experienceExperience as a Salesforce Consultant, preferably at an implementation partnerBenefitsFlexible working hours with an emphasis on a life-work balance (in that order!)Remote friendly - âLive by the beach, work in the Cloud,â plus company office locations in Palm Coast, FL; Atlanta, GA; Tysons, VA; Lexington, KYUnlimited Paid Time Off (RTO), 401K with Company Match, and Medical, Vision, & Dental coverageCompetitive quarterly bonus opportunitiesContinuing education and certification reimbursements, specifically within the Salesforce & Snowflake ecosystems; plus occasional in-house competitions with spot bonusesA flexible and fun team culture! We value transparency, support, flexibility, growth, teamwork, fun, and so much moreFrequent team and culture activities, virtual & in-person, including Lunch and Learns, Happy Hours, team-building events.Monthly All-Hands calls to bring the company together, and an open-door leadership policy with access to mentorship and guidanceOpportunities for accelerated growth, networking, and career guidance and supportTrust, transparency and respect across all levels of the companyCompany OverviewCoastalÂŽ is the consultancy you can trust to turn Salesforce, Snowflake, data and AI into lasting business valueâbacked by a 5/5 customer rating. It was founded in 2012, and is headquartered in Palm Coast, Florida, USA, with a workforce of 501-1000 employees. Its website is https://coastalcloud.us.