[Remote] Director, Product Management Partner Experiences
Note: The job is a remote job and is open to candidates in USA. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. The Director of Product Management for Partner Ecosystem & Integrations will be responsible for the strategy, technical roadmap, and integration of third-party partner devices into the Vivint Home ecosystem, requiring a highly technical product leader who can operate autonomously without a direct team.ResponsibilitiesOwn the multi-year product strategy, prioritization, and technical execution blueprint for all third-party device integrations within the Vivint Home ecosystemServe as the organization’s primary scout and thought leader on identifying external technical partners whose hardware expertise can fill critical portfolio gaps and unlock "new-to-world" smart home experiencesDefine the strict performance, security, and user experience baselines that external hardware partners must meet to ensure flawless, native performance inside the Vivint app ecosystemPartner with internal Core Platform Engineering, Cloud Infrastructure, and Information Security teams to design scalable, secure SDKs and APIs that facilitate low-latency 3P device communicationDrive Vivint’s product alignment with emerging smart home industry standards (such as Matter, Thread, and specialized cloud-to-cloud APIs) to simplify external onboarding and future-proof the ecosystemIndependently write data-driven strategy narratives, business requirements documents (BRDs), and product definitions (PRFAQs) to gain executive alignment on high-stakes ecosystem expansion opportunitiesAct as the primary technical product interface to external partners' product and engineering organizations, steering their roadmaps to align with Vivint’s architectural needs. Including negotiating and owning the partner relationshipsOperate with extreme autonomy to influence, unblock, and drive execution across internal cross-functional peer organizations, including Software, Legal, UX Design, and QA Engineering teamsBuild rigorous integration testing and post-launch telemetry review mechanisms to continuously evaluate the performance, stability, and customer satisfaction of third-party hardware integrationsSkillsProven track record of operating with complete strategic independenceDeep technical understanding of cloud-to-cloud integrations, local wireless mesh topologies (Zigbee, Z-Wave, Thread), device driver layers, and platform-level SDK developmentExceptional systems-thinking capability with a focus on creating frictionless user experiences when combining hardware and software assets from completely distinct corporate entitiesSuperb written and verbal communication skillsProven ability to command technical discussions with external executives and synthesize complex partnership logistics into clear execution milestones for internal leadership8+ years of product management experience, with at least 4+ years explicitly focused on building developer platforms, partner API ecosystems, IoT integrations, or connected smart home environmentsDemonstrated experience leading complex, technical product integrations with tier-1 consumer electronics or software enterprise partnersProven success driving large-scale, multi-phase technical hardware or software launches across highly distributed, multi-disciplinary organizationsB.S. or M.S. in a Technical Field (Computer Science, Electrical/Computer Engineering, or related discipline); equivalent practical engineering experience consideredBenefitsAnnual bonusShort- and long-term incentivesProgram-specific awardsBenefits program which include, but are not limited to, medical, vision, dental, 401K, and flexible spending accountsCompany OverviewVivint offers an integrated smart home system along with in-home consultation, professional installation, monitoring, and support. It was founded in 1999, and is headquartered in Provo, Utah, USA, with a workforce of 10001+ employees. Its website is http://www.vivint.com.Company H1B SponsorshipVivint has a track record of offering H1B sponsorships, with 10 in 2025, 20 in 2024, 19 in 2023, 26 in 2022, 20 in 2021, 24 in 2020. Please note that this does not guarantee sponsorship for this specific role.