[Remote] Director, Operations Business Partner, Renewals

Note: The job is a remote job and is open to candidates in USA. Autodesk is a leader in software solutions that help innovators turn their ideas into reality. They are seeking a Director, Operations Business Partner for their Renewals business, responsible for diagnosing and resolving operational challenges and ensuring effective collaboration across various teams to support sales leadership.ResponsibilitiesGet into the details of how the [Motion] business operates — understand the sales process, the execution gaps, and the friction points at the ground levelDiagnose operational problems yourself: talk to the field, form a clear point of view, and drive toward a solution before escalating or engaging othersIdentify patterns across field conversations, business performance, and stakeholder input to isolate systemic issues — and act on them, not just report themReframe ambiguous or misdiagnosed problems into clear, solvable questions; get senior stakeholders aligned and moving toward resolutionOwn operational issues end-to-end — do the work yourself where you can, pull in the right teams where you need to, but never hand off accountability for the outcome; your interface extends beyond the Strategy & Operations team to include Marketing, Customer Success, and FinanceBuild and run the operational rhythms that keep the [Motion] business on track: status reviews, escalation loops, issue tracking, and field feedback channelsBuild the business case for what needs to change — pressure-test the logic, align stakeholders across functions, and present a clear recommendationPush back on field requests that are not enterprise-aligned; make the call on what to prioritize and what not toRepresent the [Motion] field perspective directly in annual planning, segmentation design, coverage model changes, and policy development — not through a proxyIdentify and synthesize systemic patterns from the field that should reshape how Strategy & Operations programs are designed and resourcedPrepare and deliver operational context for leadership reviews — own the narrative, not just the slidesSkills10+ years in Sales Operations, Go-to-Market Operations, or a related business partner role at an enterprise technology companyDirect experience supporting VP and SVP-level Sales leaders in an embedded, field-facing capacityDeep understanding of at least one go-to-market motion: enterprise sales, renewals, expansion, or commercial/emerging businessStrong problem-solving orientation — ability to diagnose friction, define root causes, and drive cross-functional resolution; top-tier consulting (McKinsey, Bain, BCG) or equivalent in-house strategy experience is a strong signalProficiency with Salesforce and go-to-market tooling; comfortable enough with data to know what questions to ask and when the numbers do not add upGets things done without direct authority across a wide functional surface — Strategy & Operations, Marketing, Customer Success, Finance — comfortable making calls, taking ownership, and moving fast in complex organizationsStrong communicator — translates operational complexity into clear recommendations for both field leaders and central operations teamsBenefitsAnnual cash bonusesCommissions for sales rolesStock grantsA comprehensive benefits packageCompany OverviewAutodesk develops 3D design software for use in the architecture, engineering, construction, and media industries. It was founded in 1982, and is headquartered in San Francisco, California, USA, with a workforce of 10001+ employees. Its website is http://www.autodesk.com.Company H1B SponsorshipAutodesk has a track record of offering H1B sponsorships, with 34 in 2026, 233 in 2025, 243 in 2024, 269 in 2023, 359 in 2022, 298 in 2021, 260 in 2020. Please note that this does not guarantee sponsorship for this specific role.