[Remote] Director of Strategic Growth and Capture

Note: The job is a remote job and is open to candidates in USA. Mass Markets is a rapidly growing tech-enabled business services company in the USA, specializing in customer experience and business process outsourcing. They are seeking an experienced Director of Strategic Growth and Capture to lead capture efforts in Federal and State, Local, and Education markets, developing strategies and fostering relationships to meet organizational goals.ResponsibilitiesLead capture efforts across Federal and SLED markets, ensuring alignment with MCI’s strategic objectives and growth prioritiesDevelop and execute capture strategies tailored to Federal and SLED procurement environments, addressing unique challenges and opportunitiesServe as a trusted advisor to senior leadership, providing insights into market trends, competitor analysis, and strategic recommendationsBuild and sustain strong relationships with internal stakeholders, teaming partners, and government customersOversee both long-term (12–18+ months) and short-term capture efforts, coordinating cross-functional teams to ensure execution excellenceAnalyze Federal and SLED market dynamics to identify opportunities, threats, and areas for differentiationDevelop win strategies and value propositions that resonate with both Federal and SLED audiences, demonstrating MCI’s competitive edgeContribute to pricing strategy development, leveraging data and market insights to support competitive bidsManage teaming agreements, NDAs, and resource allocation, ensuring compliance and alignment with organizational goalsCollaborate with recruiting and operations to secure Key Personnel and align resources to bid requirementsEnsure delivery of high-quality, compliant responses to RFIs, DRFPs, and RFPs, addressing both Federal and SLED requirementsSkillsBachelor's degree in a related fieldAt least 12 years of experience in capture management or business development, with expertise in both Federal and SLED marketsDeep understanding of Federal procurement processes and the nuances of SLED procurement cycles and requirementsExperience working with Federal Departments such as Treasury (IRS, BFS), FDIC, SEC, Education (FSA), Commerce, Energy, Justice, and others, as well as SLED agencies and institutionsProven leadership experience with the ability to manage cross-functional teams and complex pursuitsStrong analytical, organizational, and decision-making skillsExceptional written and verbal communication capabilitiesProficiency in MS Office 365 and other relevant toolsKnowledge of SLED-specific procurement platforms and methodsDemonstrated success in capturing business in both Federal and SLED sectorsAbility to adapt strategies to diverse customer needs across Federal and SLED marketsExperience fostering collaboration and driving innovation within capture teamsBenefitsBonus: YesPaid Time Off: Earn PTO and paid holidays to take the time you need.Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.Retirement Savings: Secure your future with retirement savings programs, where available.Short-term disability coverage is available to help protect you during unexpected challenges.Access life insurance options to safeguard your loved ones.Accident and critical illness insuranceWith a focus on internal promotions, employees enjoy significant advancement opportunities.Paid Training: Learn new skills while earning a paycheck.Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.Casual Dress Code: Be comfortable while you work.Company OverviewLeading America based business process outsourcing (BPO) provider specializing in customer service, inside sales and back-office. It was founded in 2015, and is headquartered in Beverly, Massachusetts, USA, with a workforce of 501-1000 employees. Its website is https://www.massmarkets.com/.