[Remote] Director of Product Management, Customer Data and Signals Platform
Note: The job is a remote job and is open to candidates in USA. GEICO is a leading auto insurer in the United States, known for its commitment to innovation and customer service. They are seeking a Director of Product Management for their Customer Data and Signals Platform, responsible for leading the strategy and development of a customer data platform that enhances customer interactions and drives business outcomes. The role involves collaboration with multiple teams to create a unified identity and real-time data capabilities.ResponsibilitiesDefine multi-year strategy and roadmap for Customer Data & SignalsDeliver platforms that scale to millions of users and billions of eventsDrive cross-functional alignment across Marketing, Product, Data, and EngineeringEstablish clear success metrics tied to business impact (conversion, retention, LTV)Build and mentor a high-performing team of Product ManagersLead vendor vs. build decisions (e.g., CDP, tagging, experimentation tools)Ensure privacy, compliance, and governance (PII handling, consent frameworks)Skills10+ years in Product Management, including platform/data products5+ years leading teams (Sr. PMs / PMs)Deep experience with Customer Data Platforms (CDPs)Deep experience with Identity resolution / user stitchingDeep experience with Event tracking & tagging systemsDeep experience with Experimentation platforms (e.g., Statsig, Optimizely, in-house)Strong understanding of data architecture (batch + real-time)Experience building CDP or data platforms in-house at scaleFamiliarity with tools like Snowflake, Segment, mParticle, StatsigExperience in regulated industries (insurance, fintech, healthcare)Strong understanding of privacy frameworks (GDPR, CCPA)Exposure to AI/ML-driven personalization and decisioning systemsBenefitsPersonalized development programs, mentorship, and certification assistance.Competitive pay, benefits, and flexibility to support your well-being and future.Company OverviewGEICO, Government Employees Insurance Company, has been providing affordable auto insurance since 1936. It is a sub-organization of Berkshire Hathaway. It was founded in 1936, and is headquartered in Chase, Maryland, USA, with a workforce of 10001+ employees. Its website is http://www.geico.com.