[Remote] Director of People Operations

Note: The job is a remote job and is open to candidates in USA. Hey Jane is a company dedicated to providing safe and discreet medication abortion treatment and a range of reproductive and sexual health care services. They are seeking a Director of People Operations to build the People function, focusing on talent acquisition, development, and employee relations to support their clinical and business teams.ResponsibilitiesSet our people strategy: Define how we think about talent, compensation, benefits, and the org design questions that come with growthFormalize our culture of feedback and development: Level up our feedback systems, performance cycles, leveling and promotion programs, and manager trainingOptimize recruiting: Mature our hiring strategies, systems and manager support mechanismsOwn multi-state workforce management and employee relations: Ensure oversight of classification, hiring compliance, and other employee mattersReinforce Hey Jane as an amazing place to work: Own eNPS feedback loop with a focus on onboarding, benefits, PTO, and the rituals that hold our team together across clinical and business teamsSkillsA senior People operator who has built a People function from the ground up8+ years of People experience, including multi-state workforces (non-negotiable)Strong preference for experience supporting licensed or regulated professionalsA builder. You're comfortable doing the work — designing the system, then making it realA skilled manager. Track record of growing junior people into more senior onesEmpathetic, direct, judgment-free communicator. You can deliver hard truths warmlyPassionate about reproductive healthcare accessBenefitsMeaningful equityCompany OverviewHey Jane is a telehealth startup that connects patients to healthcare providers that offer online medical consultations. It was founded in 2021, and is headquartered in New York, New York, USA, with a workforce of 11-50 employees. Its website is https://www.heyjane.co.