[Remote] Director, Enterprise Strategy & Operations

Note: The job is a remote job and is open to candidates in USA. CCS Fundraising is an international strategic fundraising firm that partners with nonprofits for transformational change. The Director, Enterprise Strategy & Operations will serve as a key strategic and operational partner to advance CCS’s enterprise S&O operating model and support operational coordination and strategic execution across various regions.ResponsibilitiesPartner with the EVP & Head of Enterprise Strategy & Operations to design, refine, and implement CCS’s enterprise S&O operating model, including regional structures, department charters, role expectations, hiring guidance, governance rhythms, and shared operating standardsHelp evaluate future structural changes across S&O, including how work should be organized across regions, departments, Corporate functions, and enterprise rolesSupport the continued development of shared definitions of S&O excellence, including scorecards, KPI frameworks, progress tracking, and other tools to help regions assess performance and consistency across departmentsHelp prepare for, attend, and manage follow-up from key S&O meetings and leadership forums, including weekly S&O Lead meetings, bimonthly S&O Leaders Forums, annual retreats, and select cross-functional working sessionsSupport key S&O initiatives, including standalone Marketing and Business Development department development, proposal and contract process improvements, Executive Partnerships optimization, S&O onboarding/training, and expansion of the S&O Mentorship ProgramIdentify opportunities to improve S&O workflows through clearer SOPs, better reporting, automation, shared tools, and other process improvementsTrack key regional updates and operating context across Atlantic, Central, Northeast & Europe, and West, including leadership changes, new hires/departures, open roles, actual vs. budgeted headcount, major meetings, and other significant regional developmentsPartner with Finance, BI, and regional S&O leadership to track and synthesize key operational and financial metrics, including non-compensation budgets, expense recapture, headcount, utilization, staffing-related indicators, and other metrics S&O leaders can help manageHelp turn data and regional updates into clear summaries, insights, presentations, and recommendations for the EVP & Head of Enterprise S&O, the Operations Leadership Team, and other firmwide leadership forumsSupport select Unleash priorities by helping advance workplans, track progress, prepare materials, and follow through on next stepsServe as an operational connector between regional S&O teams and Corporate functionsIn coordination with the Transformation office, help operationalize enterprise-wide processes that require strong regional and Corporate coordination, including forecasting, budgeting, focal review planning, long-range planning, office moves/renovations, and other cross-functional initiativesPartner with the Growth Team on the development of more formalized Marketing and Business Development structures, workflows, KPIs, and operating expectations across regionsSupport select external partnerships, consultants, vendors, and training relationships tied to enterprise S&O prioritiesSkillsBachelor's degree required5+ years of relevant professional experience in strategy, operations, consulting, project management, business operations, organizational effectiveness, or related fields; graduate degree may be considered in lieu of some professional experienceStrong organizational, project management, and operational coordination skillsStrong written communication and presentation development experienceAbility to manage multiple priorities simultaneously in a fast-paced environmentExperience supporting cross-functional initiatives and organizational change efforts preferredExperience with KPI tracking, operational reporting, budgeting, or business planning processes preferredFamiliarity with financial and operational reporting, including budget and P&L review, strongly preferredExperience with platforms such as Monday.com, HubSpot, NetSuite, Navan, Power BI, or similar operational/reporting systems strongly preferredBenefitsCCS offers competitive benefitsA dynamic training programResourcesCareer advancementMentoringNetworking opportunitiesCompany OverviewCCS Fundraising provides interim development management and assessments services. It was founded in 1947, and is headquartered in New York, New York, USA, with a workforce of 501-1000 employees. Its website is https://ccsfundraising.com/.