[Remote] Director Business Development – Managed Repair
Note: The job is a remote job and is open to candidates in USA. Crawford & Company is a leader in the construction and insurance industries, seeking a Director of Business Development for their Managed Repair division. The role involves developing sales strategies, coordinating contract execution, and exceeding revenue targets while representing the company at industry events.ResponsibilitiesDevelops strategic sales plans and procedures for designated territoryCoordinates with Client Services and Legal Services on all aspects of contract executionFacilitates coordination with IT to develop plans which meet client service standards and reporting needs. Communicates criteria to ensure data quality and reliability and plans procedures to be used for auditsConsults with operations management, if necessary, to plan workflow at the branch level for optimum data reliability and client satisfactionMeets or exceeds designated revenue targets and manages expenses to budget goalsCoordinates post sale activities by facilitating the implementation process and hand off to client services for client program managementFacilitates cross marketing strategies with other company entities and manages product and process improvements that are related to the strategyCoordinates RFP activity collaborating with Proposal Unit and all operational functions from proposal development to close of saleIn coordination with Claim Operations and Crawford University, defines special training if needed as a result of client specific requirements agreed to in the proposalCollaborates with appropriate Finance Division personnel on client pricing and financial issuesRemains current and aware of market trends, competitive practices and customer needsRepresents the corporation at conferences and seminarsAttends industry functions and upholds professional image of the corporationUpholds Crawford & Company Code of Business Conduct at all timesContinues to improve sales skills through courses and seminarsParticipates in special projects when requestedSkillsBachelor's degree or an equivalent combination of education and experiencePrevious experience with risk Management TPA and insurance sales and services as well as managing, supervising or delivering the services required by the clientExcellent knowledge of TPA industry products and services, general insurance and risk management principles, terminology and practicesExcellent management and interpersonal skills with ability to manage high levels of stress in a fast pace environmentExcellent verbal and written communication skillsStrong negotiating techniques and sales closing skillsStrong analytical and problem-solving abilityVery good organizational abilityGood personal computer skills and understanding of databasesThis position requires frequent travel; additional sales training may be required from time to timeBenefitsPay and incentive plans that recognize performance excellenceBenefit programs that empower financial, physical, and mental wellnessTraining programs that promote continuous learning and career progression while enhancing job performanceSustainability programs that give back to the communities in which we live and workA culture of respect, collaboration, entrepreneurial spirit and inclusionCompany OverviewBased in Atlanta, GA Crawford & Company(R) (www.crawco.com) is the world's largest publicly listed independent provider of claims management and outsourcing solutions to carriers, brokers and corporates, with an expansive global network serving clients in more than 70 countries. It was founded in 1941, and is headquartered in Peachtree Corners, Georgia, US, with a workforce of 10001+ employees. Its website is https://www.crawco.com.