[Remote] Digital Account Manager

Note: The job is a remote job and is open to candidates in USA. CGI Digital is focused on providing impactful digital marketing solutions for small and local businesses. The Digital Account Manager will serve as the primary point of contact for clients, building relationships and translating insights into actionable strategies to drive growth.ResponsibilitiesServe as the primary point of contact for a portfolio of small business clientsBuild meaningful, consultative relationships rooted in trustTranslate analytics and performance insights into clear, actionable next stepsGuide clients through SEO and search visibility strategies that drive growthIdentify opportunities to expand solutions that genuinely help their businessPartner with your Account Executive and Digital Media team to ensure clients feel supported and informedSkills1–3 years of experience in agency, account management, or client-facing digital marketingExperience working directly with small or local businessesUnderstanding of local SEO, Google Business Profiles, and search fundamentalsConfidence explaining performance metrics and optimization opportunities in simple termsStrong communication skills and a proactive, solutions-focused mindsetA genuine desire to make a difference for every client you serveBenefitsBase salary + renewal and upsell bonusesQuarterly bonuses & performance increasesFull benefits (Health, Dental, Vision, 401k, PTO, etc.)A collaborative team that believes client care comes firstCompany OverviewCGI Digital provides video production, graphic design, and social media marketing services. It was founded in 1988, and is headquartered in Rochester, New York, USA, with a workforce of 201-500 employees. Its website is https://cgidigital.com.