[Remote] Delivery Solutions Architect - Communications, Media, Entertainment & Games

Note: The job is a remote job and is open to candidates in USA. Databricks is a leading data and AI company that empowers customers to tackle complex data challenges using its Data Intelligence Platform. The Delivery Solutions Architect will collaborate with sales and field engineering teams to enhance the adoption of Databricks, ensuring customer success and maximizing the value of the platform for clients. This hybrid role involves both technical leadership and commercial strategy to drive growth within assigned customer accounts.ResponsibilitiesEngage with Solutions Architects to understand the full use case demand plan for prioritized customersLead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accountsBe the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live, and healthy consumption of the workloads where the customer has made the decision to consume DatabricksBe the first contact for any technical issues or questions related to the production/go-live status of agreed-upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizationsLeverage both Shared Services, User Education, Onboarding/Technical Services, and Support resources, along with escalating to expert-level technical experts, to build the right tasks that are beyond your scope of activities or expertiseCreate, own, and execute a point of view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposalsNavigate Databricks Product and Engineering teams for new product Innovations, private previews, and upgrade needsDevelop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the following work streams: Main use cases moving from ‘win’ to production, Enablement/user growth plan, Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision), Organic needs for current investment (e.g. cloud cost control, tuning & optimization), Executive and operational governanceProvide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GMSkills5+ years of experience where you have been accountable for technical project/program delivery within the domain of Data and AI, and where you can contribute to technical debate and design choices with customersProgramming experience in Python, SQL, or ScalaExperience in a customer-facing pre-sales, technical architecture, customer success, or consulting roleUnderstanding of solution architecture related to distributed data systemsUnderstanding of how to attribute business value and outcomes to specific project deliverablesTechnical program, or project management, including account, stakeholder, and resource management accountabilityExperience in resolving complex and important escalations with senior customer executivesExperience conducting open-ended discovery workshops, creating strategic roadmaps, conducting business analysis, and managing the delivery of complex programs/projectsTrack record of overachievement against quota, goals, or similar objective targetsBachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experienceAbility to travel up to 30% when neededBenefitsEligibility for annual performance bonusEquityComprehensive benefits and perks that meet the needs of all of our employeesCompany OverviewDatabricks is a data and AI platform that unifies data engineering, analytics, and machine learning on a lakehouse architecture. It was founded in 2013, and is headquartered in San Francisco, California, USA, with a workforce of 5001-10000 employees. Its website is https://www.databricks.com.Company H1B SponsorshipDatabricks has a track record of offering H1B sponsorships, with 72 in 2026, 385 in 2025, 319 in 2024, 227 in 2023, 222 in 2022, 166 in 2021, 64 in 2020. Please note that this does not guarantee sponsorship for this specific role.