[Remote] Database Administrator

Note: The job is a remote job and is open to candidates in USA. DMEC is seeking a Database Administrator to maintain and support their CRM and systems, including Salesforce and Nimble AMS. The role involves ensuring data accuracy, security, and effective management while optimizing system performance and user experience.ResponsibilitiesMaintains and supports the company’s database and systems to ensure that records are complete, accurate, and secure, and workflows and processes function effectively. This includes:Backup and restore data to prevent data lossEliminate duplicate recordsProcess data change requestsMaintain data formatting standardization/normalizationMonitor available storage and usage for optimizationSynchronize data between Salesforce and other systems (learning management, marketing automation, webinar platform, etc.)Serves as the primary CRM/AMS administrator within DMEC, ensuring membership data in the CRM/AMS (Salesforce and Nimble) is accurate and supporting consistent reporting and analysis. This includes:Configures and maintains system functionality using Salesforce tools (e.g., flows, workflows, and other configuration tools)Independently manages day-to-day system administration, prioritizing work and implementing improvements to support organizational needsMonitors and improves system integrations (e.g., LMS, marketing automation, webinar platforms), troubleshooting issues, and coordinating with vendors as neededManages system updates and changes, including testing and coordination of deployments, working with internal stakeholders and external partners as neededDevelops reports and dashboards to support analysis and decision-makingUtilizes data management tools to migrate and validate dataWorks closely with the Member Services Coordinator on database and system design and updates, including permission settings and user accessProvides Tier 2 technical support to internal and external users, including troubleshooting issues, fulfilling requests, and improving system usabilityEvaluates new Nimble AMS and Salesforce releases and features and develops recommendations for potential implementation. Serves as back-up webmaster for the organization’s website (WordPress) and assists with content updatesAssists and facilitates implementation of new projects as assignedAssists and leads training and testing of implementations and deploymentsSkillsBachelor's degree in business information systems (or a related field) or an Associate's degree in a relevant field with 3+ years of experience in database administration requiredCertified Salesforce Administrator (201) requiredAt least one year of experience with data cleansing toolsProficient in Microsoft Office, SharePoint/OneDrive, and Adobe productsMust have excellent customer service and interpersonal skillsMust have excellent verbal and written communication skillsAbility to identify opportunities to improve systems, processes, and data quality, and make practical recommendationsMust be process-oriented and implementation-drivenMust have demonstrated problem-solving skills and the ability to lead and work very effectively within and across departmentsMust be willing to keep abreast of new technologies and advances as well as data management best practicesMust have strong analytical skills and be able to track company results, cross-tabulate various data sources, review data from different angles, and make improvement suggestionsDemonstrated curiosity and willingness to learn new systems, tools, and best practicesAbility to work independently and manage competing priorities as the primary system administratorExperience with WordPress preferredExperience and understanding of learning management systems, particularly Nimble AMS, preferredBenefits40 hours of paid sick leave per calendar year, unless a greater amount is required under state of local law4.62 vacation hours accrued per pay period (3 weeks per year)40 hours of bereavement leave401K retirement plan with 100% company match up to 4% of salaryFlexible spending accountsEight (8) holidays, plus your birthday (floating holiday); in addition, the DMEC office is closed for two days following each in-person conference (2 conferences per year), and Christmas Eve through New Years Day each year (employees will be paid for any workdays that fall during that period)Fully paid health, dental, vision, group life, and disability insurance (short-term and long-term)80 hours of Paid Family Leave per yearDMEC will provide the necessary computer equipment (laptop and printer) for the employees home office as well as a monthly technology stipend of $100Company OverviewDMEC is the only association dedicated to providing focused education, knowledge, and networking for absence and disability professionals. It was founded in 1992, and is headquartered in San Diego, California, USA, with a workforce of 11-50 employees. Its website is https://dmec.org/.