[Remote] Data Analytics Lead

Note: The job is a remote job and is open to candidates in USA. Solace is a Series C startup focused on redefining healthcare by pairing patients with expert advocates. They are seeking a Data Analytics Lead to manage and mentor a team of Data Analysts while executing high-impact analytics and driving product strategy.ResponsibilitiesDirectly manage, mentor, and develop a team of 2+ Data AnalystsAct as the primary strategic data partner to our Group PMAct as the intake point for cross-functional data requestsOwn the execution of our most complex analytical initiativesDefine and instill the standards for how data analytics is done at SolaceServe as a strategic partner to leadership across Product, Operations, and EngineeringCollaborate with engineering to maintain and improve clean, reliable, and performant data modelsSkills5+ Years of Data Experience: Proven track record in product analytics, data analytics, data science, or a similar quantitative field, preferably within a product-led tech startup or marketplace where you have owned analytical work tied directly to product decisions and business outcomes2+ Years of Team Leadership Experience: Direct experience leading, guiding, and mentoring individual contributor data analysts. You know how to build and support high-performing, happy teamsAdvanced SQL: You are an absolute expert at writing efficient, complex queries to extract and manipulate data from cloud data warehouses like Snowflake. Parsing nested JSON and wrangling messy data doesn't scare youBI & Dashboarding Mastery: Strong experience designing intuitive, interactive dashboardsProduct Intuition: You have a strong understanding of product metrics, A/B testing, and user behavior analytics. You don't just pull numbers; you understand the 'why' behind user actionsExceptional Communication: You can seamlessly translate highly technical findings into clear, compelling narratives for non-technical executives, product managers, and operational teamsStartup DNA: You thrive in ambiguity, move with urgency, and are comfortable wearing multiple hats to ensure the team succeedsApplicants must be based in the United StatesFamiliarity with Hex (or similar notebook-based BI tools)You can actively manage transformations, architect core data models, and guide analysts on dbt best practicesExperience with two-sided marketplace metrics — supply/demand balance, conversion, match quality, liquidity — is a strong plusExperience using scripting languages for automation, advanced statistical analysis, or forecastingA background in navigating the complexities of healthcare data (claims, EHR, HIPAA compliance), or experience working within a two-sided tech marketplace environmentCompany OverviewSolace connects patients with professional healthcare advocates that supports them through complex medical journeys. It was founded in 2022, and is headquartered in Redwood City, California, USA, with a workforce of 201-500 employees. Its website is https://www.solace.health.