[Remote] Data Analyst (m/f/d)

Note: The job is a remote job and is open to candidates in USA. PlentyONE GmbH is an innovative software company specializing in e-commerce ERP solutions. They are seeking a commercially-minded Data Analyst to transform raw backend data into actionable insights for strategic decision-making, focusing on building decision-support systems and monitoring key commercial metrics.

Responsibilities
• Build Decision-Support Systems: Design and maintain internal QuickSight dashboards that allow leadership to track company performance in real-time
• SaaS KPI Ownership: Monitor and report on core commercial metrics including MRR/ARR, Net Revenue Retention (NRR), Churn, and CAC/LTV ratios
• Data Transformation: Write high-performance SQL in Amazon Athena to join disparate datasets from S3 into clean, analysis-ready tables
• Commercial Insights: Act as a bridge between technical data and business strategy. You don't just report numbers; you highlight trends, risks, and growth opportunities
• Data Governance: Work with AWS Glue to ensure that internal stakeholders are always looking at "one version of the truth."
• Metric Standardization: Act as the "Guardian of Truth." Ensure that a metric like "Active User" or "Churn" is defined and calculated identically across all internal departments (Sales, Product, and Finance)
• Feedback Loop Integration: Regularly interview internal stakeholders to ensure the dashboards are actually answering their most pressing questions, iterating on visualizations to keep them relevant as the SaaS product evolves

Skills
• 5+ years of experience as a Data Analyst (m/f/d) or a similar role
• Strong grasp of the SaaS business model and understand how internal operational data impacts the bottom line
• Advanced skills in SQL are essential for navigating our data lake
• Proven experience creating intuitive, scannable visualizations
• Familiarity with the AWS ecosystem (specifically S3, Athena, and Glue) to navigate our data infrastructure independently
• Ability to translate complex data findings into clear, non-technical English for internal stakeholders
• Ensure that a metric like 'Active User' or 'Churn' is defined and calculated identically across all internal departments (Sales, Product, and Finance)
• Regularly interview internal stakeholders to ensure the dashboards are actually answering their most pressing questions, iterating on visualizations to keep them relevant as the SaaS product evolves

Benefits
• We remote together: we stand for a digital way of thinking, working and making decisions. It means the freedom to work anywhere in Germany
• Work-life balance & a headquarter in Kassel
• Up to date: work with the latest hardware and technology
• Always better: training budget and a variety of workshops
• Well taken care of: a variety of discounts in hundreds of online shops as well as extensive social benefits such as childcare allowance, shopping credit card, company pension scheme, anniversary bonus
• Fit & mobile with us: Wellpass, Germany ticket and bike leasing
• Team events and legendary Plentyparties

Company Overview
• PlentyONE is the E-Commerce ERP Platform that captures the full depth and breadth of the e-commerce value chain, providing brands and retailers everything they need for more efficiency, growth, and success. It was founded in 2001, and is headquartered in London, England, GBR, with a workforce of 201-500 employees. Its website is https://www.plentymarkets.co.uk.

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