[Remote] Customer Success Specialist

Remote Full-time
Note: The job is a remote job and is open to candidates in USA. Millennium Software and Staffing Inc is seeking a Customer Success Specialist to drive onboarding, enablement, and adoption of Cisco IQ, a platform for IT asset visibility, lifecycle management, and security insights. The role involves leading onboarding, setup, and data integrations, delivering platform demos, and managing a high-volume portfolio using data insights.ResponsibilitiesLead onboarding, setup, and data integrationsDeliver platform demos and drive adoptionManage a high-volume portfolio using data insightsSkills3+ years in Customer Success / TAM / technical enablementSaaS experience + strong presentation skillsKnowledge of IT infrastructure, networking, or securityCisco ecosystem experience (CX Cloud, TAC) or AIOps platformCompany OverviewMillennium Software and Staffing Inc is a Minority and Woman owned IT Consulting and services organization. It was founded in 1987, and is headquartered in Southfield, Michigan, USA, with a workforce of 501-1000 employees. Its website is http://webmsi.com.

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