[Remote] Customer Success Manager - $38.50 - $48.00 per hour

Note: The job is a remote job and is open to candidates in USA. 7Seventy Recruiting is seeking a Customer Success Manager to support healthcare organizations in launching and adopting a technology-enabled care platform. The role involves driving measurable outcomes, ensuring smooth implementations, and managing customer relationships to foster account growth. Responsibilities • Lead customer implementations and ongoing initiatives, ensuring commitments, timelines, and expectations are met • Document meetings clearly, capturing decisions, next steps, and ownership • Provide polished, concise updates through QBRs, status reports, and risk mitigation plans • Co-manage a portfolio of 10–15 healthcare customers, driving retention and account expansion • Support end-to-end program launches, coordinating across clinical, technical, and operational stakeholders • Own and streamline the technical review process in partnership with customer IT teams to ensure compliant, scalable adoption Skills • 3+ years of experience in Customer Success or Account Management within SaaS or health tech • Strong project management skills with the ability to handle multiple initiatives simultaneously • Excellent written and verbal communication skills, including executive-ready summaries • Comfort working with healthcare stakeholders such as providers, payers, and community organizations • Experience with tools such as Salesforce, Zoom, Asana, LMS platforms, and Google Workspace • Bachelor's degree required • Willingness to travel 1–2 times per quarter for team and customer engagements • MBA or MPH is a plus Benefits • Comprehensive benefits package • Fully remote work setup with flexibility and autonomy Company Overview • It was founded in undefined, and is headquartered in Vancouver, British Columbia, CA, with a workforce of 2-10 employees. Its website is Apply tot his job