[Remote] Customer Service Specialist - Capitol Heights, MD (20743)
Note: The job is a remote job and is open to candidates in USA. Family First Life is a top-performing partner of Globe Life, providing supplemental benefits to union members and associations across the U.S. They are seeking a Customer Service Specialist to deliver outstanding customer service, assist clients with benefits enrollment, and maintain accurate records. This role offers remote work opportunities and full training for entry-level candidates.ResponsibilitiesProvide outstanding customer service via phone, video, and emailAssist clients with benefits enrollment and account questionsHandle confidential information with professionalismResolve client issues and follow up promptlyMaintain accurate records and documentationSkillsExcellent communication & listening skillsSelf-motivated, adaptable, and reliablePositive attitude and willingness to learnComfortable working in a remote environmentBenefitsWeekly pay + performance bonusesFlexible schedule – work from homeFull training provided, no experience requiredCareer advancement opportunitiesTeam trips, contests, and eventsSupportive and positive work environmentCompany Overview It was founded in undefined, and is headquartered in , with a workforce of 51-200 employees. Its website is https://www.mcquadeorganization.com/.