[Remote] Customer Service Representative Travel (Remote)
Note: The job is a remote job and is open to candidates in USA. HB Travels is looking for a dedicated and customer-focused individual to join their team as a Customer Service Representative specializing in travel. In this role, you'll support clients with their travel inquiries, assist with bookings, and ensure each traveler enjoys a seamless experience from start to finish.ResponsibilitiesRespond to client inquiries regarding travel options, bookings, and itinerariesAssist with reservations for flights, hotels, cruises, and vacation packagesProvide timely support to resolve questions or concerns before, during, and after travelResearch destinations and promotions to recommend the best options for clientsMaintain a high level of professionalism and customer satisfactionSkillsStrong communication and interpersonal skillsExcellent problem-solving and organizational abilitiesAbility to work independently in a remote environmentPassion for travel and helping others plan meaningful experiencesPrevious customer service or hospitality experience preferred (but not required)BenefitsComprehensive training and ongoing supportFlexible remote work opportunityAccess to top travel suppliers and industry toolsCareer growth and development opportunities in the travel sectorCompany OverviewHB Travels is a Massachusetts-based, home-operated travel agency dedicated to crafting unforgettable getaways, whether near or far. It was founded in 2022, and is headquartered in , with a workforce of 0-1 employees. Its website is https://www.hbtravels.net.