[Remote] Customer Service Representative Specialist - AI Trainer
Note: The job is a remote job and is open to candidates in USA. Meridial Marketplace, by Invisible is seeking a Customer Service Representative specialist to help shape the future of AI. The role involves engaging with advanced language models to improve customer support scenarios and enhance model reasoning through documentation and feedback. Responsibilities • Converse with the model on realistic support scenarios and customer engagement tasks • Verify accuracy and professionalism • Capture reproducible error traces • Suggest improvements to our prompt engineering and evaluation metrics Skills • Bachelor's or associate degree in business, communications, or a related field • Prior experience in customer support, helpdesk platforms, or support QA signal fit • Clear, metacognitive communication—'showing your work' Benefits • Health insurance • PTO Company Overview • We are the AI training and scaling partner for the leading foundation model providers, enterprises, and governments, bridging the gap between AI potential and production. It was founded in 2015, and is headquartered in , with a workforce of 5001-10000 employees. Its website is Apply tot his job