[Remote] Senior Applied AI Engineer - Offer Engine

Note: The job is a remote job and is open to candidates in USA. Pivotal Health is the leading technology platform that helps healthcare providers get paid fairly in an increasingly complex reimbursement landscape. They are seeking a Senior Applied AI Engineer to build and improve high-impact AI systems that influence important product and operational workflows, focusing on generating optimal offers for insurance claims.ResponsibilitiesOwn and improve applied AI and ML systems that influence important business workflowsDesign, train, and deploy models that generate optimal, fair, and explainable offers for claims, balancing business objectives with fairness constraintsBuild and refine production workflows around generation, decisioning, retrieval, evaluation, and orchestrationWork on concrete systems such as position statement generation, offer engine improvements, open negotiation agents, and configurable rules or decisioning systemsDesign and run experiments that improve model quality, workflow quality, and business outcomesPartner with product, operations, and engineering teammates to define success metrics and translate messy real-world problems into buildable systemsImprove prompt, model, and workflow behavior through tight feedback loops and practical iterationContribute to the engineering quality of these systems, including instrumentation, testing, rollout safety, and operational visibilityUse AI as a force multiplier in your own work and help the team move faster by bringing strong AI-native habitsBalance speed and rigor in an environment where shipping matters and iteration is constantSkillsStrong outcomes in measurable improvements in the quality, fairness, and defensibility of offers generated for claimsMaking clear improvements to position statement generation, offer engine behavior, open negotiation workflows, or related AI systemsDesigning and running high-value experiments with real product or business impactReducing failure modes and increasing confidence in production AI workflowsHelping create stronger feedback loops between model behavior, operational workflows, and business outcomesBecoming a trusted technical owner for an important applied AI surfaceContributing to a team culture that is both highly practical and highly capable with AICandidates must be authorized to work in the United States without current or future employer sponsorshipExperience building optimization systems for pricing, bidding, or equitable decisioningExperience with applied ML, LLM systems, agent workflows, or decisioning systems in productionExperience designing and interpreting experiments, evals, or optimization loopsExperience in domains like marketplaces, pricing, ad tech, credit decisioning, lending, or revenue optimizationBenefitsCompetitive compensation, including equityFull health, dental, and vision coverageRetirement savings plan through 401(k)Flexible time offOpportunities for company-wide connection and eventsCompany OverviewPivotal Health (formerly Radix Health) helps healthcare providers achieve fair reimbursement in an increasingly complex reimbursement landscape. It was founded in 2023, and is headquartered in , with a workforce of 51-200 employees. Its website is http://www.pivotalhealth.ai.