[Remote] Customer Service Representative - Image Review

Note: The job is a remote job and is open to candidates in USA. Cubic Corporation is a technology solutions provider in transportation and defense. They are seeking a Customer Service Representative to review and evaluate computer images of license plates, ensuring accurate identification and processing according to established guidelines.ResponsibilitiesReviews images of license plates on a computer screen and identifies and documents detail such as the license number, plate type and the state of plate issuance in a proprietary computer systemIdentifies lane issues through observation of trendsCorrectly resolves illegible or otherwise problematic imagesAchieves productivity standards and meets accuracy requirementsApplies business rules and informational guides to correctly identify each license plateHandles information found in images with confidentiality, sensitivity and discretion in accordance with Cubic and other applicable data security requirementsProvides feedback when image quality is unsatisfactory to allow corrective actions to be takenWorks with multiple applications simultaneouslyFollows all established policies, procedures and written/verbal instructionsComplies with all Cubic personnel and security requirementsPerforms all assigned tasks as quickly and accurately as possibleSkillsHigh school degree or equivalentAbility to view a high volume of license plate images on a computer screen for long periods of timeMinimum accurate data entry speed of 7,000 characters per hourMinimum accurate typing speed of 40 words per minuteStrong attention to detailMust comfortably use technology such as keyboards, computers and monitors, email, and web browsers at an intermediate level at minimumMust be a good team player and possess a positive attitudeMust excel in a fast-paced and high-volume environment and be willing to work extended hours when neededBenefitsBenefitsCompany OverviewCubic Corporation (Cubic) is an international provider of systems and solutions that address the mass transit and global defense markets. It was founded in 1951, and is headquartered in San Diego, California, USA, with a workforce of 5001-10000 employees. Its website is http://cubic.com.