[Remote] Customer Service Client Advisor

Note: The job is a remote job and is open to candidates in USA. AO Globe Life is hiring motivated professionals to join their mission-driven, fully remote team. The role involves conducting virtual consultations with clients, helping them understand coverage options, and providing client-focused support throughout each interaction.ResponsibilitiesConduct scheduled virtual consultations with clients via ZoomHelp individuals and families understand available coverage optionsGuide clients through the onboarding and enrollment processMaintain accurate digital records and manage follow-up communicationProvide professional, client-focused support throughout each interactionParticipate in mentorship programs, training sessions, and team development meetingsBuild strong, long-term client relationshipsSkillsStrong communication and interpersonal skillsOrganized, self-motivated, and comfortable working independentlyConfident using video conferencing platforms and digital toolsPassion for helping others and contributing to a service-focused missionApplicants must be legally authorized to work in the United StatesReliable internet accessWindows-based laptop or PC with webcam capabilityCustomer service or consultative experience is helpful but not requiredBenefitsFully remote role available throughout the United StatesFlexible scheduling with autonomy over your workdayPre-qualified client consultations providedStructured training and licensing supportLeadership development and advancement opportunitiesRecognition programs and performance incentivesSupportive, people-focused team cultureCompany OverviewAO serves working families across America and Canada and we are the largest distribution system of Globe Life, American Income Division. It was founded in 1951, and is headquartered in Redmond, Washington, USA, with a workforce of 1001-5000 employees. Its website is http://www.altig.com.