[Remote] Customer Service Agent

Note: The job is a remote job and is open to candidates in USA. LifeVantage Corporation is seeking upbeat, self-motivated Customer Service Representatives to assist current independent distributors and customers with account inquiries and product information. The role requires excellent communication skills and the ability to work effectively in a fast-paced environment.ResponsibilitiesAnswer inbound calls and respond to customer requestsBuild rapport with customers by greeting them in a courteous, friendly, and professional mannerResearch possible distributor related issues using inside resources to resolve problems promptly and courteouslyUpsell/mention promotions and other products on phone callsIn-depth knowledge and mastery of LifeVantage commission plan and ability to understand how promotions affect commissionsContribute ideas on ways to resolve problems to better serve the customer and/or improve productivityPerform other duties as assigned by managementSkillsWillingness to learn and open to changeSolid phone presence and interpersonal skillsExcellent verbal and written communication skillsStrong time management, critical thinking, organizational, problem solving and analytical skillsAbility to adapt to work efficiently in a rapidly changing dynamic environmentPositive, professional engaging and friendly attitude is a mustAbility to receive constructive feedback as well as provide valuable suggestions for improvementMust be computer literate with the ability to learn customer service software applicationsPunctuality and consistent work attendanceAble to read, write and communicate verbally in English and SpanishHigh School diploma or equivalentOne to three years related customer service experience and/or training, or equivalent combination of education and experienceThis position requires the employee to both reside and work in the state of UtahPrior network marketing experienceBackground in Network Marketing is a plusBenefitsDaily sales contests, games and competitionsCompany lunches, SWAG, product and holiday partiesGenerous Benefits Package: Medical, Dental, Group Life & AD&D Insurance, Short & Long Term Disability, Matching 401KPublic Transportation ReimbursementCompany OverviewLifeVantage inspires the remarkable through wellness products and entrepreneurial programs that help people feel better and fuel their purpose. It was founded in 2003, and is headquartered in Sandy, Utah, USA, with a workforce of 51-200 employees. Its website is http://lifevantage.com.