Remote Crisis Chat & Text Specialist

Remote Full-time
Employer Industry: Non-Profit Mental Health Services

Why Consider This Job Opportunity...
• Salary up to $24.04/hr for individuals with graduate degrees
• $1.75/hr overnight shift differential for hours worked between 10 pm - 5 am Pacific Time
• Comprehensive benefits package valued at over $9,500 per year, including health, dental, vision, and life insurance
• Opportunity for professional growth and extensive training in crisis intervention
• Work remotely with support from supervisors during crisis contacts
• Flexible scheduling with a focus on work-life balance

What To Expect (Job Responsibilities)
• Respond to crisis chats and texts, providing emotional support and crisis intervention
• Assess individuals for suicide risk and develop safety/action plans
• Document interactions accurately in an electronic health record system
• Research community resources to assist clients and follow up as necessary
• Participate in ongoing training and workshops to stay updated on best practices

What Is Required (Qualifications)
• Must meet Qualified Mental Health Associate requirements
• Knowledge of crisis intervention techniques
• Strong empathy and communication skills
• Ability to handle high-stress situations and demonstrate emotional stability
• Proficient in technology, including computers and telecommunication systems

How To Stand Out (Preferred Qualifications)
• Graduate degree in psychology, social work, or a behavioral science field
• ASIST certification or CADC certification
• Relevant crisis intervention experience
• Experience in a call center environment
• Veterans are preferred

#MentalHealthSupport #CrisisIntervention #RemoteWork #NonProfit #CareerOpportunities

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