[Remote] Corporate Vice President - Senior AI Governance & Platform Operations Engineer, Microsoft 365 Job Details | New York Life Insurance Co

Note: The job is a remote job and is open to candidates in USA. New York Life is a Fortune 100 mutual company with a 180-year legacy of purpose and integrity, evolving into a technology and AI-enabled organization. They are seeking a Senior AI Governance & Platform Operations Engineer to lead the governance and operationalization of Microsoft Copilot and Power Platform AI capabilities across the enterprise M365 ecosystem.ResponsibilitiesLead enterprise-wide deployment, configuration, and lifecycle management of Microsoft Copilot across Teams, Outlook, Word, Excel, and other M365 applicationsManage tenant-level Copilot controls including branding, agent settings, and admin surface configurationsRun Copilot pilots to evaluate new features, assess enterprise readiness, and report findings to leadershipTranslate Copilot usage and licensing telemetry into executive-ready adoption metricsMonitor and mitigate Copilot risk surfaces—oversharing, data boundary exposure, and interaction with sensitivity labelsOwn the governance lifecycle for Power Platform licensing (Power Apps, Power Automate, premium SKUs), AI Builder credits, and the transition to the Copilot Credit modelForecast credit consumption, enforce environment-level caps, and triage enforcement issues across Power Automate and agent flowsApply tenant-wide governance standards including default-environment policies and credit-cap controlsScope and execute against Microsoft funding programs such as ECIFLead AI vendor risk reviews in coordination with Legal, Risk, and Information Security teamsOperationalize Microsoft Purview, sensitivity labeling, and Data Security Posture Management (DSPM) workflows—including content scanning, label recommendations, and governance automationCoordinate AI-related submissions through enterprise risk and steering committeesAdvise on eDiscovery, compliance, and data boundary considerations for Copilot and generative AI dataServe as the primary AI technical liaison with Microsoft FastTrack, Unified Support, and product engineering teamsRun recurring technical briefings and roadmap reviews with MicrosoftNegotiate funding mechanisms and manage partner-led engagements to accelerate enterprise AI initiativesEscalate and drive resolution of complex support cases across Copilot and Power PlatformDeploy and govern AI features across SharePoint Online and OneDrive, including Copilot for SharePoint and content-readiness agentsDrive content hygiene, retention, and labeling strategies that directly improve Copilot answer qualityManage enterprise SharePoint governance tooling (AvePoint or comparable) to maintain compliance at scaleBuild usage-analytics dashboards and lightweight automations using Power BI, Power Automate, or comparable toolsTranslate M365 and Power Platform telemetry into KPIs that resonate with senior stakeholdersDeliver actionable insights to leadership on adoption trends, platform ROI, and optimization opportunitiesDraft and execute AI rollout communications for non-technical audiences—leadership updates, AMAs, and training campaignsLead an internal AI/Copilot community of practice and facilitate cross-functional working groupsDevelop enablement programs including training sessions, onboarding materials, and self-service resourcesSkills7+ years in Microsoft 365 engineering, administration, or platform operations3+ years of hands-on experience deploying, governing, or enabling Microsoft Copilot (or comparable enterprise AI tooling) at scaleDemonstrated experience managing Power Platform licensing and AI Builder / Copilot Credit governance across multiple environmentsTrack record of leading AI vendor risk reviews and navigating enterprise risk and steering committee processesDirect experience working with Microsoft FastTrack, Unified Support, or product engineering teamsStrong understanding of M365 architecture, tenant-level administration, Entra ID (Azure AD), and Microsoft GraphWorking knowledge of Microsoft Purview, sensitivity labeling, AI-specific risk frameworks (Purview AI Hub, AI baseline assessments), and DSPM conceptsFamiliarity with enterprise SharePoint governance tooling and content-readiness practices that affect Copilot qualityProficiency with Power BI, Power Automate, or comparable tools for building analytics dashboards and lightweight automationsAwareness of eDiscovery and compliance considerations specific to generative AI dataComfort acting as the senior voice on Copilot, Power Platform, and AI governance topics in cross-functional forumsAbility to operate fluidly across Technology, Security, Legal, Procurement, and business stakeholdersStrong vendor-management and contract-stewardship instincts, including decommission planning for replaced toolsExcellent communication skills with the ability to translate technical details into executive-ready narrativesMicrosoft certifications such as MS-600, MS-700, AZ-104, SC-400, or equivalentExperience with Azure OpenAI, ChatGPT for Enterprise, or comparable enterprise AI platformsExperience in regulated industries (financial services, insurance, or healthcare)Familiarity with ITIL or other IT service management frameworksAwareness of Microsoft's transition from AI Builder credits to the Copilot Credit model and its enterprise licensing impactBenefitsOvertime eligible: ExemptDiscretionary bonus eligible: YesSales bonus eligible: NoEmployees are eligible for an annual discretionary bonusEmployees may also be eligible to participate in an incentive programWe provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programsBased on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of workCompany OverviewFor over 180 years, we’ve helped turn your biggest dreams into milestones that last a lifetime. It was founded in 1845, and is headquartered in Leawood, Kansas, USA, with a workforce of 10001+ employees. Its website is https://www.newyorklife.com/amn.Company H1B SponsorshipNew York Life has a track record of offering H1B sponsorships, with 19 in 2026, 148 in 2025, 99 in 2024, 85 in 2023, 77 in 2022, 48 in 2021, 65 in 2020. Please note that this does not guarantee sponsorship for this specific role.