[Remote] Consultant Engineer - Microsoft

Note: The job is a remote job and is open to candidates in USA. NWN is the leading AI-powered technology solutions provider for innovative organizations in North America. The Consultant Engineer role involves configuring, installing, troubleshooting, and repairing technical solutions, while providing strategic guidance for Microsoft-based environments and ensuring successful implementation and ongoing support.ResponsibilitiesAssistance in configuring, installing, troubleshooting, and repairing offerings technical solutions for our customersResponsible for work assignments from Project Managers and/or technical leadersDeliver Microsoft-based consulting engagements from design through implementation and supportWork with and develop expertise in many enterprise data infrastructure products from one or more of the following vendors: Aruba, Avaya, Five9, Cisco, HP, Microsoft, NetApp, Palo Alto, VMware, and EMCConsistent, accurate and timely tracking of client work, service calls, and related documentation including daily timesheetsMeeting the billable/chargeable targets set by the company. Billable and chargeable time should consist of assessments, planning, design, configuration, installation, and support of the solutions offered by the practiceAttending seminars as requested by the Professional Services Management TeamTravel: To Customer sites as needed. Access to a vehicle is requiredInteract with clients to resolve any issues before, during, or after service engagementsSchedule on-site visits, when necessary, in accordance with the customer contractAfter hours/weekend trouble escalations and scheduled work when neededProvide continued input to management regarding new ideas and concepts to improve overall quality of service to our clients and partnersAcquire technical certifications per training planSupport presales with solution scopingOffering development, validating new solutions and creating technical runbooksMentoring junior technical resourcesOther responsibilities as assignedSkillsBachelor's Degree preferred7+ years of consulting experience that is directly related to the duties and responsibilities specifiedDesign and implement Microsoft security solutions across Microsoft 365, Azure, and hybrid environmentsDeploy and configure Microsoft Defender, Entra ID, and Purview security and compliance capabilitiesDeliver end-to-end Microsoft solutions across Microsoft 365, Azure, and hybrid environmentsGather and translate business and technical requirements into scalable Microsoft architecturesProvide technical advisory services aligned to Microsoft best practices and reference architecturesStay current on Microsoft technologies, roadmap, and emerging capabilitiesPerform identity and access management design, including Conditional Access and MFA strategiesArchitect experience with the ability to collect and develop business and technical requirementsHighly flexible, self-directed and with ability to adapt in a rapidly changing environmentDemonstrated verbal and written communication skills and the ability to multitask are essentialComfortable, poised, and affable with customers from end users to senior level executivesCandidates must have strong interpersonal as well as analytical troubleshooting skillsAbility to work evenings and weekends as required during client cutoversMust be able to effectively work in a team environmentOrganizational skills and multitasking are required for independent workExcellent verbal and written communication skillsMust have reliable transportationMust supply reliable cell phoneAt least one major vendor certification (Microsoft MCSE, MCITP, CCDA, CCNP, CCIE, CCNA, VCP, Citrix CCEA, etc.)Current Microsoft certification highly preferredBenefitsMedical, dental, and vision plansHealth Savings Account (HSA) and Flexible Spending Accounts (FSAs)Income protection through disability and life insuranceA 401(k) with company matchUnlimited PTOPaid company holidaysHybrid/remote workPaid bonding leave for eligible employeesEmployee discountsAccess to our Employee Assistance Program (EAP)Accident, critical illness, long-term care, and hospital indemnity coveragesLegal and identity theft protectionPet insuranceSupplemental life insurancesReferral bonusesCharitable donation matchingAllowances for eligible rolesCompany OverviewNWN delivers AI-powered technology solutions for the modern workplace. It was founded in 1986, and is headquartered in Waltham, Massachusetts, USA, with a workforce of 1001-5000 employees. Its website is http://www.nwnit.com.Company H1B SponsorshipNWN has a track record of offering H1B sponsorships, with 2 in 2024, 1 in 2023, 1 in 2022, 1 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.