[Remote] Commercial Account Executive (Mid-Market)

Note: The job is a remote job and is open to candidates in USA. TPx is a company focused on providing strategic solutions for mid-market accounts, and they are seeking a Commercial Account Executive (Mid-Market) to drive customer growth and retention. The role involves developing account strategies, managing customer relationships, and executing sales activities to influence purchasing decisions and secure commitments.ResponsibilitiesDevelop and independently execute strategic growth plans for mid-market accounts by analyzing customer needs, stakeholder dynamics, and revenue opportunities across the portfolioConduct regular in-person value checkpoints (SBRs), customer meetings, executive briefings, and onsite strategic account reviews to strengthen relationships, identify growth opportunities, and advance commercial objectivesIndependently manage customer-facing sales activities throughout the renewal and expansion lifecycle, including presenting proposals, negotiating commercial terms, and obtaining customer commitmentsOwn expansion through cross-sell, upsell, and whitespace opportunitiesEngage Solutions Architects and overlays to design fit-for-purpose solutions and quantify outcomesUse insights from Service Managers on adoption, usage, and risk to trigger effective commercial responsesLead renewal strategy and commercial negotiations by applying business judgment to retention planning, pricing considerations, and customer-specific growth opportunitiesAssume account ownership after the first year from Business Development Executives, Inside Sales Representatives, and Channel ManagersHold primary commercial responsibility for expansion while Service Managers own account health and experienceIndependently evaluate customer needs, develop strategic business cases, and influence commercial decisions to support successful deal outcomesApply independent judgment to improve and support scalable sales processes, customer engagement strategies, and revenue-driving initiativesRepresent the organization in customer-facing meetings, industry events, and field-based business development activities to support long-term account growth and strategic partnership developmentSkillsBachelor's degree in Business, Communications, Marketing, or related field preferred; equivalent experience considered3–5+ years of experience independently managing customer relationships, revenue opportunities, and commercial sales strategies within a B2B environmentProfessional experience within the Managed Service Provider (MSP) industry is requiredPrior experience in managed services provider (MSP) industry, telecom, SaaS, or technology preferredExperience in mid-market account managementStrong experience with CRM tools (Salesforce preferred)Demonstrated experience leading consultative, solution-based sales engagements involving customer relationship development, commercial negotiations, and field-based selling activitiesAbility and willingness to travel up to 50% of the time to support customer engagement, strategic account meetings, and business development activitiesCompany OverviewTPx is the reliable sidekick every growing business deserves, powering your tech while you take the lead. It was founded in 1998, and is headquartered in Los Angeles, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.tpx.com/.