[Remote] Collector/Resolution Specialist
Note: The job is a remote job and is open to candidates in USA. Brock & Scott, PLLC is seeking motivated individuals to join their collections team. The role involves helping consumers resolve accounts through various communication channels and maintaining accurate records of interactions. Responsibilities Help consumers resolve accounts via phone, email, and mail Handle inbound calls and assist with questions and payments Track all communications and keep accurate account records Recommend next steps and generate repayment documents when needed Skills High school diploma or GED Clear, professional communication skills Strong problem-solving and customer service abilities Ability to work independently and meet goals Benefits Bonus Potential: $1,500+ per month for on-target performers (performance-based; tied to goals and attendance) Collaborative, supportive team environment Career growth opportunities in a stable, growing company Company Overview BROCK & SCOTT, PLLC is a full service law firm with extensive experience serving the financial sector. It was founded in 1998, and is headquartered in Winston Salem, North Carolina, USA, with a workforce of 501-1000 employees. Its website is