[Remote] Collection & Monitoring Analyst

Note: The job is a remote job and is open to candidates in USA. UnitedHealth Group is a leading healthcare company dedicated to improving health outcomes. They are seeking a Collection & Monitoring Analyst to support OSINT research and monitor online threat activity related to identified Persons of Interest, ensuring the safety of employees and operations through detailed analysis and reporting.ResponsibilitiesConduct OSINT research in support of POI-related security inquiries, using publicly available online, social media, and digital sourcesCollect, organize, and document relevant information associated with individuals of security concern in accordance with established proceduresAssist senior analysts with background research, timeline development, and activity tracking related to POIsIdentify potential indicators of concerning behavior, escalation, or targeting based on online activity and open-source informationMaintain clear and accurate case notes, source citations, and supporting documentationMonitor social media platforms, forums, blogs, and other online spaces for potential threats, hostile narratives, or emerging risks relevant to the organizationSupport ongoing monitoring of known threats, key events, or heightened risk periods by identifying and reporting relevant online indicatorsAssist with the detection of threatening, concerning, or suspicious online communications directed at personnel, facilities, or business operationsEscalate identified risks or anomalies to senior intelligence or security personnel following defined workflowsDraft concise intelligence summaries, monitoring updates, and incident support notes for internal stakeholdersSupport real-time or near-real-time monitoring during security events or incidents as directedAssist with triage and intake of intelligence-related requests, ensuring information is routed appropriatelyFollow established workflows, documentation standards, and information handling requirementsContribute to team metrics, reporting accuracy, and continuous improvementSkillsHigh School Diploma / GEDMust be 18 years of age OR older1+ years of experience in intelligence, security, investigations, research, or a related analytical field (academic or professional)Foundational understanding of OSINT principles and ethical use of publicly available informationFamiliarity with major social media platforms and online communities as information sourcesWritten communication skills with the ability to produce clear, structured, and objective reportsBasic proficiency with Microsoft Office tools (Microsoft Word, Microsoft Excel, Microsoft PowerPoint)Ability to follow established processes, manage multiple tasks, and meet deadlines in an operational environmentAbility to work full time Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pmReside within Pacific Standard Time ZoneAbility to keep all company sensitive documents secure (if applicable)Required to have a dedicated work area established that is separated from other living areas and provides information privacyMust live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet serviceStrong attention to detail and commitment to accuracyProfessional judgment and discretion when handling sensitive informationAbility to work effectively as part of a team while following guidance from senior staffClear communicator who can summarize findings without speculation or biasWillingness to learn and develop OSINT and intelligence analysis skills over timeAll employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter PolicyExperience related to intelligence studies, criminal justice, cybersecurity, international relations, or digital investigationsExposure to social media monitoring, online research tools, or threat-related analysisExperience working in a security operations center, monitoring function, or investigative support roleFamiliarity with documenting research findings and maintaining audit-ready notesBenefitsA comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution (all benefits are subject to eligibility requirements)Company OverviewUnitedHealth Group is a medical insurance company that offers health technology, patient checkups, and pharmacy services. It was founded in 1977, and is headquartered in Minneapolis, Minnesota, USA, with a workforce of 10001+ employees. Its website is https://www.unitedhealthgroup.com/.