[Remote] Colleague Consultant - AR

Note: The job is a remote job and is open to candidates in USA. Strata Information Group (SIG) is a trusted leader in higher‑education technology consulting, supporting colleges and universities with ERP/SIS modernization and digital transformation. They are seeking experienced professionals for Ellucian Colleague Student Accounts Receivable Consultant opportunities, where the consultant will provide implementation support, analyze business processes, and collaborate with stakeholders to improve efficiency and compliance.ResponsibilitiesProvide Colleague implementation support such as training, functional consulting, and technical support at client sitesAnalyze current business processes related to student billing, payments, refunds, and collections. Make suggestions to utilize various technological tools to improve efficiency and complianceWork closely with stakeholders, including student accounts and financial aid personnel, to understand their requirements, challenges, and objectives. Collaborate on solutions that align with institutional policies and regulationsStay current on industry best practices and advancements in Ellucian Colleague and student account technologyPropose and implement continuous improvements to optimize the utilization of the Colleague Student Accounts Receivable moduleCoordinate with internal teams and external stakeholders to ensure successful project delivery within defined timelinesSkillsFive or more years working directly with the Colleague Student Accounts Receivable module at a college or universityExperience implementing the Colleague Student Accounts Receivable moduleDemonstrated expertise using Colleague to streamline student billing, payment processing, refund disbursement, and collectionsAbility to troubleshoot technical and functional issues within the Colleague Student Accounts ModuleExceptional oral and written communication skills and a proven customer service approachHighly self-directed with solid problem-solving expertiseExperience developing reports to support student accounts, including aging reports, billing summaries, and payment reconciliationsAbility to communicate user requirements to the technical support teamKnowledge of how Colleague is used in a variety of institutional typesThe ability to travel is preferredBenefitsFlexible, project‑based engagementsOpportunity to work on diverse Colleague initiativesRemote work optionsOngoing opportunities as projects ariseCompany OverviewHigher education is complicated enough. Your consulting partner shouldn't be. It was founded in 1987, and is headquartered in San Diego, California, USA, with a workforce of 201-500 employees. Its website is http://sigcorp.com.