[Remote] CMDB-CSDM Analyst

Remote Full-time
Note: The job is a remote job and is open to candidates in USA. iTek People Inc is seeking a ServiceNow Developer / CMDB-CSDM Analyst to support the growth and maturity of their IT Department's infrastructure and operations division. The role focuses on maintaining the accuracy and integrity of organizational configuration data in alignment with the Common Service Data Model (CSDM) framework.ResponsibilitiesEnforce CSDM standards; define CI classes, attributes, and relationshipsMonitor dashboards to remediate duplicate, stale, or orphaned dataManage, troubleshoot, and schedule ServiceNow Discovery, Service Mapping, and MID ServersConfigure and customize applications using Business Rules, Glide scripting, UI Policies, Flow Designer, and ACLsLead requirement-gathering workshops, manage update sets, and reduce technical debt in an Agile environmentSkillsExperience with ServiceNow platform development and configurationKnowledge of Common Service Data Model (CSDM) frameworkAbility to enforce data governance standardsExperience in monitoring and remediating CMDB health issuesFamiliarity with ITOM processes and ServiceNow DiscoveryExperience in managing ServiceNow applications using Business Rules, Glide scripting, UI Policies, Flow Designer, and ACLsAbility to lead requirement-gathering workshopsExperience in managing update sets and reducing technical debt in an Agile environmentBenefitsOnly for W2Visa: USC/GC OnlyLocation: RemoteEmployment Type: W2Visa: USC/GCCompany Overview It was founded in undefined, and is headquartered in Farmington, Michigan, USA, with a workforce of 11-50 employees. Its website is https://www.itekpeople.com.

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