[Remote] Cloud Systems Engineer

Note: The job is a remote job and is open to candidates in USA. AI2IO is a company that helps organizations navigate technology solutions, from IT services to advanced software integration and AI implementations. They are seeking a Cloud Systems Engineer with hands-on experience in Microsoft Azure and Microsoft 365 to support secure, scalable, and cost-effective solutions, manage cloud initiatives, and assist with tenant migrations and cross-tenant collaboration.ResponsibilitiesMaintain and troubleshoot Azure IaaS and PaaS environments, ensuring secure configuration, high availability, and adherence to organizational cloud standardsAdminister and support Microsoft Entra ID including security groups, dynamic group queries, M365 group lifecycle management, RBAC role assignments, and Conditional Access policy implementationManage and support Microsoft 365 services including Teams, Exchange Online, SharePoint, and licensing governanceConfigure and troubleshoot Azure networking components including Virtual Networks, subnetting, Private Endpoints, Private DNS Zones, and Global Secure Access connectivityImplement and support Azure Storage solutions including Blob Storage and Azure File Shares with RBAC + NTFS permissions and Kerberos authentication (AADDS/Entra scenarios)Serve as escalation point for complex Azure identity, networking, and storage-related issuesSupport cross-tenant collaboration initiatives including B2B guest access configuration and cross-tenant migration activitiesAssist with tenant-to-tenant resource migrations including storage accounts, virtual machines, and identity configurationsMonitor and optimize Azure spend using Azure Cost Management; provide recommendations for cost control and right-sizing resourcesSupport Azure Virtual Desktop (AVD) environments including Remote Apps, Desktop Pools, image management, and familiarity with Nerdio automation (if applicable)Participate in backup and retention configuration for Azure workloads, ensuring alignment with business continuity requirementsSkillsAdvanced knowledge of Azure services (IaaS, App Service, AKS, Functions, SQL PaaS, Storage, Networking, AVD) and M365 security/compliance tools (Defender, Purview, Entra ID Protection)Proficiency in M365 applications (SharePoint, Teams, Power Platform) and Entra ID, including advanced configuration and administrationKnowledge of MS Office Suite (Excel, Word, Outlook, PowerPoint)Ability to translate business and development requirements into technical architectures and present solutions to executives, developers, and clientsAbility to leverage AI and emerging technologies to streamline workflows, optimize operational processes, and contribute to company-wide innovationAbility to communicate effectively in both oral and written form (technical and non-technical information)Ability to communicate effectively directly with clients and at times serve as primary point of client contactAbility to work successfully as a member of a team and independently with minimal supervisionAbility to work under pressure and meet close deadlinesDemonstrated aptitude for learning new technology and adapting to evolving requirementsOrganizational skills, with the ability to manage multiple tasks simultaneouslyBachelor's degree in IT, Information Systems, Computer Science, or related discipline5 years of experience in Information TechnologyBenefitsChoice of comprehensive medical plans (including two PPO-style plans and a HDHP w/ HSA option)Flex spending accounts (FSA)Dental and vision plansComprehensive medical, dental and vision benefits extended to spouse / domestic partner and dependent children up to age 26401k with company match and self-directed brokerage account optionPTO including additional paid time off during the last week of the yearCompany paid life insurance coverage for employees and their eligible dependentsShort and long-term disability, AD&D coverageProfessional development opportunities, tuition reimbursement and professional licensing assistancePaid parental leave after one year of employmentCompany OverviewOur mission is to guide our clients on their technological adventure, helping them confidently choose, design, or build the tools that propel their business success. It was founded in undefined, and is headquartered in , with a workforce of 11-50 employees. Its website is https://www.ai2io.co/.