[Remote] Cloud Analyst

Note: The job is a remote job and is open to candidates in USA. Maximus is a trusted federal partner supporting mission‑critical programs across national security, defense, and public service delivery. The Cloud Analyst role involves analyzing AWS and Azure cloud environments, supporting operational analysis, and developing reports to enhance cloud performance and governance compliance.ResponsibilitiesAnalyze AWS and Azure cloud environments to support provisioning, operations, lifecycle management, and performance monitoring across enterprise platformsEvaluate cloud systems for alignment with enterprise architecture and governance standards, partnering with Cloud Engineers and Architects to support system suitability assessments and modernization effortsSupport operational analysis across cloud platforms, including monitoring trends, incident data, and reliability metrics to identify improvement opportunitiesDevelop reports and dashboards to provide visibility into cloud performance, availability, cost, and consumption metrics, supporting data-driven decision makingAssist in coordinating testing activities related to production deployments, ensuring readiness and alignment with operational and governance requirementsSupport integration of cloud services into ITSM/ITOM processes, including incident, change, and service management reportingContribute to disaster recovery (DR) planning and testing by tracking readiness, documenting outcomes, and supporting continuity of operations across cloud and hybrid environmentsAnalyze cloud cost and usage trends, identifying optimization opportunities and supporting budget and FinOps-related reporting activitiesTrack and report on SLA performance, supporting continuous service improvement initiatives across cloud and platform servicesCollaborate with cross-functional teams to document processes, maintain governance artifacts, and ensure compliance with enterprise policies and standardsSkillsAbility to obtain and maintain a Public Trust is requiredMust be a U.S. Citizen without dual citizenshipBachelor's degree in Information Systems, Business, Data Analytics, Engineering, or a related field (or equivalent experience)4+ years of experience in business process analysis, cloud analysis, IT operations analysis, or related rolesDemonstrated experience analyzing cloud environments (AWS and/or Azure), including performance, availability, and operational metricsExperience developing reports, dashboards, and data visualizations using tools such as Excel, Power BI, Tableau, or similarProven ability to analyze cloud cost and consumption data and provide actionable insights for optimizationExperience supporting ITSM/ITOM processes, including incident, change, and service performance reportingFamiliarity with enterprise architecture and governance frameworks and ability to support documentation and compliance trackingExperience analyzing system performance, monitoring data, and incident trends to support operational improvementsExperience supporting disaster recovery planning, testing documentation, and continuity trackingAbility to develop and maintain process documentation, reports, and governance artifactsAn active Public Trust and/or DHS suitability is preferredExperience supporting federal government environmentsFamiliarity with cloud operations, DevSecOps processes, and platform engineering conceptsExperience with FinOps practices and cloud cost optimization analysisKnowledge of ITIL or similar ITSM frameworksExperience working in multi-cloud (AWS and Azure) environmentsStrong analytical, problem-solving, and data interpretation skillsExcellent written and verbal communication skills, including experience delivering reports to leadership stakeholdersAbility to work collaboratively across technical and non-technical teams in a fast-paced environmentBenefitsHealth insurance coverageLife and disability insuranceA retirement savings planPaid holidays and paid time offShort- and long-term incentivesProgram-specific awardsReasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairmentCompany OverviewMaximus helps governments deliver on their mission with modern services that improve outcomes and citizen experiences. It was founded in 1975, and is headquartered in Mclean, Virginia, USA, with a workforce of 10001+ employees. Its website is http://www.maximus.com/.