[Remote] Clinical Engagement Specialist

Note: The job is a remote job and is open to candidates in USA. DocMatter is an ambitious, growth-stage company changing the face of collaboration for the medical community. As a Clinical Engagement Specialist, you will be responsible for sustaining clinician networks and ensuring alignment with industry and society partners through monitoring discussions and cultivating relationships with thought leaders.ResponsibilitiesMonitor daily discussions across assigned clinician networks to maintain high engagement, discussion quality, and clinical relevanceLead phone calls and email exchanges with clinician thought leaders to facilitate their participation with white glove supportCultivate KOL (Key Opinion Leader) relationships to sustain recurring, high-quality participation in the platformCollaborate with Customer Success on quarterly reporting for our industry and society customersTurn discussion trends and data into clear, actionable insights for internal teams and industry partnersIdentify KPI drift, risks, and bottlenecks early and implement corrective actions to protect community healthSkillsBachelor's degree required; life sciences or related STEM field2+ years of post-grad work experience with direct clinician interaction in medicine, clinical research, healthcare, or life sciencesProficiency with clinical and scientific content, with demonstrated ability to read and synthesize medical literatureExcellent written and verbal communication skillsDemonstrated empathy and sound judgment navigating diverse perspectives, priorities, and time sensitivitiesMission-driven to reduce variability of care and improve patient outcomesStrong ability to understand and guide multidisciplinary clinical discussionsBenefitsSeries A equityMedical, dental, vision, and life insurance401(k) retirement planPTO and company holidaysFitness stipendCompany OverviewDocMatter is a San Francisco-based software company. It was founded in 2013, and is headquartered in San Francisco, California, USA, with a workforce of 51-200 employees. Its website is https://www.docmatter.com/.